Levenger

Levenger reviews

24 reviews Verified company
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Overall Rating
The score is the average of all published reviews. More recent reviews count slightly more. Companies have no influence on the score.
58%
Would buy here again
Ordering
7.6
Service
7.6
Pricing
7.4
Delivery
7.2

Featured Reviews

Spotlight: What are our customers saying?

Positive

Excellent Customer Service Experience

9.5

"I just wanted to tell you about my awesome experience with one of your staff members when I was making a purchase. This person, who I won't me..."

Critical

Pens purchase

5.0

"I used to really enjoy shopping at that store, eh, but my recent experience with them was a letdown, ya know. I ordered two different pens, but I a..."

Most Voted

Pencil case and notebook

8.5

"I was pretty upset at first because my order was delayed, but the folks in customer service were really friendly and cleared everything up for me r..."

Reviews (24)

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Pen purchase during BOGO sale

A

2 reviews

6.0
Overall Rating
Would buy here again
No

I just bought two pens at Levenger because they had a sale - buy one, get one free. I got charged right away but then didn't hear anything about my order for a while. When I asked about it, they told me only one pen had been shipped. I didn't get any updates about the second pen or why they charged me so soon. It felt like their customer service was lacking in communication and transparency.

Detailed Ratings

Order
6.0
Service
4.0
Price
8.0
Delivery
6.0

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Recent notebook purchase

S

29 reviews

6.0
Overall Rating
Would buy here again
No

I recently bought a notebook and I was really let down by the quality of it. The spacing between lines was too small, and it caught me off guard that the dimensions weren't clearly listed in the product info. Also, the folder inserts in the front cover made bumps when I wrote on the left side page, making it hard to write smoothly. The placeholder on the right side cover also made a bump when I wrote on the right side page, which made using the notebook even more frustrating. Basically, I wanted a 1/2 inch flat surface but this notebook didn't give me that. Also, I bought extra paper that I now have to return, which is just another hassle. I'm really disappointed with my purchase and I'd like to return it all.

Detailed Ratings

Order
8.0
Service
6.0
Price
4.0
Delivery
6.0

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Pencil case and notebook

J

9 reviews

8.5
Overall Rating
Would buy here again
Yes

I was pretty upset at first because my order was delayed, but the folks in customer service were really friendly and cleared everything up for me right away. They even shipped out my personalized items quicker than expected! The delayed item only arrived a day late, so it wasn't a big deal. The items I received were really awesome, so it all worked out in the end. Thanks a lot!

Detailed Ratings

Order
8.0
Service
10.0
Price
8.0
Delivery
8.0

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Genuine leather journal

R

3 reviews

9.5
Overall Rating
Would buy here again
Yes

I just talked to this amazing customer service person who was so professional and nice. They really went out of their way to make sure I got everything I needed and more. They paid attention to all the little things and worked with me to make everything super easy and pleasant. This person really represents the company's values well and is a huge asset.

Detailed Ratings

Order
10.0
Service
10.0
Price
8.0
Delivery
10.0

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About Levenger

Levenger is a company specializing in selling high-quality office supplies, writing instruments, and organizational tools. Founded in 1987 by Steve and Lori Leveen, it aims to cater to readers, writers, and anyone who values the craft of writing and the pleasure of reading. Levenger offers a range of products including pens, paper, desks, chairs, bags, and accessories, emphasizing durability, functionality, and aesthetic appeal. While initially a mail-order catalog, the company has since expanded its presence online, providing a wide array of products tailored for professionals and avid readers alike.

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Contact Information

🌐 levenger.com

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Last update: November 29, 2024

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