A. Heathcote

I just wanted to say a big thank you for the amazing service I got from your team, especially Joe. He was so quick to help me out and made my shopping experience with your brand really great. I've dealt with a lot of clothing brands, but your team's customer service is top-notch. I'm grateful for how Joe handled my questions so well and quickly. Thanks for the awesome support!

I just bought two pens at Levenger because they had a sale - buy one, get one free. I got charged right away but then didn't hear anything about my order for a while. When I asked about it, they told me only one pen had been shipped. I didn't get any updates about the second pen or why they charged me so soon. It felt like their customer service was lacking in communication and transparency.