Lenovo

Lenovo - Reviews and experiences

Average rating
6.0 /10
Based on 40 reviews
Nov 2023-Oct 2025
Star distribution
50
45x
319x
214x
12x

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Reviews (40)

Late delivery, mediocre support

Delivery

works fine, a few small glitches. Customer service was slow to respond.

Late start, decent finish

Delivery

I almost didn't order this — shipping was already delayed and I was skeptical, especially since I needed something for my bad lower back before a move. Customer service was slow, took ages to reply, but the thing actually helps, so my doubts mostly went away, weirdly.

Mixed feelings, mostly good

Delivery

quiet fans, keyboard feels nice when I'm typing for hours, screen is bright for shows. I use it for editing and, well, binge-watching after work. Delivery was messy though — one box went to the wrong address and support was slow, I had to file a PayPal claim. A bit annoying, but the laptop itself? I'm actually pretty happy.

A bag and a mini-adventure

Delivery

if they change delivery, check the drop point early — saves a wasted day.

Doorbell bingo with Lenovo

Delivery

I wouldn't order straight from Lenovo again — the delivery headache wasn't worth it. I saw the laptop on Lenovo's site during a lunch break and a coworker actually tipped me to buy direct to get the best config, so I did. Lenovo picked UPS as the courier (I never would have) and I spent four days waiting at home, refreshing the tracking like it was the playoffs. UPS missed delivery repeatedly and updates were vague, then I emailed Lenovo and got polite but useless replies — no real help, no escalation. Felt annoyed and a little drained. I tried calling too, which was a waste. If you're picky about delivery, think twice.

Laptop P11

Delivery

I bought a Laptop P11 recently, but it never showed up even though I paid for it on time. I contacted both the company and the shipping provider, and they confirmed that the laptop wasn't delivered. But I have to give credit to the company for quickly responding and refunding me the full amount.

Laptop malfunction and repair experience

Delivery

My experience with the laptop I bought from your company was pretty disappointing. After just a few months, it started acting up, so I had to send it in for repairs. But then, to make matters worse, the FedEx delivery folks ended up making things even more messed up during shipment. And to top it all off, neither the company nor FedEx wanted to admit fault or fix the problem, so now I'm stuck with a busted laptop.

Laptop purchase

Delivery

So yeah, I ordered a laptop online thinking it would be awesome and get here in like 3 days. But nope, it took forever to show up even though they kept saying it was ready to ship. It's been weeks and still nothing! And they're not even willing to refund me or send a new one. Such a pain!

Tablet order

Delivery

I ordered a tablet, eh, and it never showed up because Lenovo totally messed up the delivery, and now they won't give me my money back. It's been over a month, and I still haven't gotten my refund, eh. Their customer service is just terrible, and they keep fibbing about when I'll get my money back. I'm super mad, eh, and I'll never buy from them again, for sure.

Laptop

Delivery

I bought a laptop from a big tech company, but ran into a hiccup with their courier service. The courier, who isn't exactly known for being reliable, didn't deliver my laptop and even pretended they did by faking a delivery confirmation. Because of that, the company claimed my laptop was delivered when it really wasn't - no signature or photo. All in all, a pretty crappy service experience.

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About Lenovo

Lenovo Group Limited is a multinational technology company with headquarters in Beijing, China, and Morrisville, North Carolina, USA. Established in 1984 as Legend Holdings in Beijing and rebranded to Lenovo in 2004, the company is renowned for designing, manufacturing, and selling a wide range of products including personal computers, tablet computers, smartphones, workstations, servers, electronic storage devices, IT management software, and smart televisions. Known for its innovation in the personal computing sector, Lenovo expanded its portfolio by acquiring IBM's personal computer business, including the ThinkPad laptop and tablet lines, in 2005. Additionally, in 2014, Lenovo acquired both Motorola Mobility and IBM's x86 server business, significantly enhancing its capabilities and presence in the smartphone and server markets respectively. Lenovo operates in more than 60 countries and sells its products in around 160 countries, marking it as a key player in the global technology marketplace.

Contact Information

Skovlytoften 33

2840 Holte

Denmark

☎ 36140600

🌐 www.lenovo.com

Last update: October 31, 2025

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