Kizik

Kizik - Reviews and experiences

Average rating
6.6 /10
Based on 27 reviews
Nov 2023-Apr 2026
Star distribution
50
48x
310x
28x
11x

Review transparency

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Response & dispute: company can respond; users can report reviews via "Report review"

Reviews (27)

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Bought four pairs

Product

I thought the hands-free design of the shoes was super handy at first. But when I actually wore them for a bit, I noticed that the shoelaces and tongue kept slipping in, which was so annoying and uncomfortable. I was hoping for better quality and performance given how much I spent on them.

Faulty shoes, poor customer service

Service

The shoes I bought at first seemed really good, but after a year, they got a hole in the toe. When I got a new pair, the same thing happened again. Even though I gave them another shot, they still sent the order to the wrong address, even though it was on my credit card. Customer service did nothing to fix their mistake, so needless to say, I was really let down.

Comfortable and supportive shoes

Product

I just got myself a really nice pair of comfy and supportive shoes from a store in a popular shopping mall. The service I got from the staff there was amazing, and I was super happy with how everything went. These shoes have made a big difference in how comfortable and mobile I feel every day, especially since I deal with arthritis. They were a bit expensive, but the relief they give me is totally worth it. I would definitely suggest these shoes to anyone who wants both quality and comfort in their footwear.

2 pairs of shoes for elderly parents

Returns & Refunds

I bought 2 pairs of shoes for my elderly parents, but unfortunately, the wide size didn't fit my father. When I tried to return them, it was such a frustrating process. They wanted photos of the shoes, but then denied the return because it was outside their return window. Why make it so difficult if they weren't going to take them back anyway? The customer service person was not helpful at all, and even ignored me when I asked to talk to a manager. After weeks of back and forth, they finally agreed to give me a refund, but the whole thing was just not worth it. I won't be ordering from them again.

My shoes

Product

I got these shoes and after only six months, the insole wore down so much! The rest of the shoes are still okay, but the insole is a total disaster. The customer service people were not helpful at all, just giving me the same canned answers. So disappointed in the quality.

Shoe purchase

Product

I bought these shoes, eh, and the soles didn't even last a year! I only wore them once in a while, and there was a hole in the heel of both shoes. I talked to customer service and they said it's normal wear and tear, but eh, I never had that happen with my other shoes. I wouldn't recommend these unless you wanna keep replacing them all the time. Also, I tried to leave a review on their site, but they won't publish it so people don't know about my bad experience, eh.

Cool shoes for my grandma

Product

I picked up these shoes for my grandma since she recently had back surgery. She's not able to get around much, but these shoes have been a game-changer for her. They're her go-to footwear now and they give her a boost of confidence. She rocks them every single day, especially when she's using her walker. They're like her own little dose of magic!

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About Kizik

Kizik is a footwear company recognized for designing and producing hands-free shoes that are easy to put on without bending down or using hands. Emphasizing innovation and convenience, Kizik shoes are equipped with a patented technology that allows them to snap around the foot effortlessly. The company aims to merge style with functionality, offering a range of shoes that cater to both casual and sporty aesthetics. Kizik's commitment to innovation in footwear convenience reflects its dedication to enhancing customers' daily life through design and technology.

Contact Information

🌐 kizik.com

Last update: April 15, 2026

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