J. Jill - Reviews and experiences
Oct 2023-Apr 2024
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Reviews (19)
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Exchange for smaller size jeans
Exchange for smaller size jeans
PriceRecently, I swapped out a pair of jeans for a smaller size. I was okay with the $8.95 shipping fee, but then I saw an extra $2 charge on there labeled as an interest payment for paying off my balance. That caught me off guard and left me feeling pretty annoyed. I've never had to deal with a fee like that before. So, I decided to just cancel my card right then and there, and I won't be shopping there again.
My first purchase with this store
My first purchase with this store
PriceI picked up this item, but it turned out to be no good and they charged me a ton of money for it. I tried to reason with them multiple times, but they still made me fork over more cash than I expected. I've decided I'm never going back to that store again.
Late payment issue
Late payment issue
PriceI had a problem with a late payment recently and got hit with a late fee as well as some interest charges, even though I sent my payment by check a good 8 days before it was due. The company is saying they didn't get my check until a few days after the due date and recommend giving them a full 14 days to process a payment by check. It just doesn't seem right to hold customers responsible for delays that are out of their hands.
About J. Jill
J. Jill is a premier retailer specialising in women's apparel, accessories, and footwear. Known for offering versatile, easy-care styles for women of all sizes, the company caters to a broad demographic seeking both comfort and style in their wardrobe choices. Founded in 1959, J. Jill has evolved from a specialty store into a nationally recognized omnichannel brand with a robust online presence and numerous retail stores spread across the United States. The brand prides itself on its commitment to high-quality materials, meticulous craftsmanship, and thoughtful design, aiming to empower women with confidence through their attire.
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Last update: November 29, 2024
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