Hello Molly

Hello Molly reviews

25 reviews Verified company
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Overall Rating
The score is the average of all published reviews. More recent reviews count slightly more. Companies have no influence on the score.
96%
Would buy here again
Ordering
9.4
Service
9.4
Pricing
7.8
Delivery
9.0

Featured Reviews

Spotlight: What are our customers saying?

Positive

Return assistance, exceptional customer service

9.5

"I had such a great experience with the customer service rep, Tanya. Even though my return was late, she was so understanding and really went out of..."

Most Voted

Exceptional Customer Service

9.5

"Tanya was so helpful and really flexible, I really appreciated it. It was so nice of the company to make a special accommodation for me as a new cu..."

Reviews (25)

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High-quality dress

C

9 reviews

9.5
Overall Rating
Would buy here again
Yes

I just bought this really nice dress from an online store and it was such a great experience. My daughter, who shops online a lot, told me about this company and she was right, it's awesome. I've had some bad experiences shopping online before (like having to report a fake company for fraud), so I was a bit nervous. But this dress I got from this store was even better than I expected, both in quality and how it fits.

Detailed Ratings

Order
10.0
Service
10.0
Price
8.0
Delivery
10.0

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Dress purchase, return issue, refund request

B

7 reviews

9.0
Overall Rating
Would buy here again
Yes

I had a little problem with a return I did - instead of getting my money back, I only got store credit. I reached out to customer service and explained that I didn't plan on using the store credit. They totally understood and gave me a refund right away. I was really impressed with how they handled everything and how they were so willing to help me out.

Detailed Ratings

Order
10.0
Service
10.0
Price
8.0
Delivery
8.0

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Mini dress purchase

C

22 reviews

9.5
Overall Rating
Would buy here again
Yes

The customer service at this place is fantastic. I had a little problem with my mini dress and Lisa from their team was super helpful and friendly. She fixed the issue fast and even gave me a store credit as a nice gesture. I really liked how she talked to me and dealt with everything. Thanks, Lisa for going the extra mile!

Detailed Ratings

Order
10.0
Service
10.0
Price
8.0
Delivery
10.0

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Exceptional Customer Service

R

29 reviews

9.5
Overall Rating
Would buy here again
Yes

Tanya was so helpful and really flexible, I really appreciated it. It was so nice of the company to make a special accommodation for me as a new customer, you don't see that often these days. I can't wait to shop with them again in the future!

Detailed Ratings

Order
10.0
Service
10.0
Price
8.0
Delivery
10.0

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Recent order experience

M

4 reviews

9.5
Overall Rating
Would buy here again
Yes

I just had a great experience with customer service at an online store. The rep, Marissa, was so helpful and really listened to my issues with an order problem and store credit. Even though there was some confusion at first, Marissa replied to my emails quickly and gave me clear solutions. She was super professional and made everything way easier. I definitely suggest checking out this store because of the awesome customer service I got from them.

Detailed Ratings

Order
10.0
Service
10.0
Price
8.0
Delivery
10.0

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About Hello Molly

Hello Molly is an online fashion retailer based in Australia, recognized for offering the latest trends in women's clothing and accessories. Established in 2012, the company has rapidly grown to become a favored choice among fashion-forward individuals seeking unique, stylish, and affordable pieces. Hello Molly has built its reputation on providing a wide range of dresses, tops, shoes, and accessories, catering to various occasions such as casual outings, formal events, and party wear. The brand prides itself on launching new styles weekly, ensuring their offerings are always fresh and up-to-date with the latest fashion trends.

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Contact Information

🌐 hellomolly.com

Categories Hello Molly

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Last update: November 29, 2024

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