Hello Molly - Overall Rating based on 25 reviews
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High-quality dress
I just bought this really nice dress from an online store and it was such a great experience. My daughter, who shops online a lot, told me about this company and she was right, it's awesome. I've had some bad experiences shopping online before (like having to report a fake company for fraud), so I was a bit nervous. But this dress I got from this store was even better than I expected, both in quality and how it fits.
Dress purchase, return issue, refund request
I had a little problem with a return I did - instead of getting my money back, I only got store credit. I reached out to customer service and explained that I didn't plan on using the store credit. They totally understood and gave me a refund right away. I was really impressed with how they handled everything and how they were so willing to help me out.
Mini dress purchase
The customer service at this place is fantastic. I had a little problem with my mini dress and Lisa from their team was super helpful and friendly. She fixed the issue fast and even gave me a store credit as a nice gesture. I really liked how she talked to me and dealt with everything. Thanks, Lisa for going the extra mile!
Exceptional Customer Service
Tanya was so helpful and really flexible, I really appreciated it. It was so nice of the company to make a special accommodation for me as a new customer, you don't see that often these days. I can't wait to shop with them again in the future!
Recent order experience
I just had a great experience with customer service at an online store. The rep, Marissa, was so helpful and really listened to my issues with an order problem and store credit. Even though there was some confusion at first, Marissa replied to my emails quickly and gave me clear solutions. She was super professional and made everything way easier. I definitely suggest checking out this store because of the awesome customer service I got from them.
Review with most votes
Exceptional Customer Service
Tanya was so helpful and really flexible, I really appreciated it. It was so nice of the company to make a special accommodation for me as a new customer, you don't see tha... Read onBy: Rowe