Glossier. Reviews

: 9
89% Would buy here again

Most relevant positive review

  2024-03-15
Skincare and mascara
I just bought something from this company and I gotta say, I was really impressed with the servic...Read on
D. Pacocha

Review with most votes

  2024-03-14
Stretch fluid foundation, patc
I just picked up the stretch fluid foundation from your shop in London after getting a patch test...Read on
clement

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    Skincare and makeup products

    I can't say enough good things about this brand. Their products are top-notch and their customer service is exceptional. My experience with them has been absolutely amazing. I really wish I could give them more than five stars for how well they've treated me. Heather, Jamie, and Christine all went above and beyond to make sure I was happy. Christine was quick to address my concerns and resolve them efficiently, leaving me completely satisfied with the service. If only other companies could be as great as them, the world would be a better place. I was so excited to make a purchase, and when I found out they now deliver to Europe, I was thrilled. My first time shopping with this brand was fantastic, and the service I received was unmatched. Thank you, Glossier team, for your exceptional service and for giving me such a great shopping experience.


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    Stretch fluid foundation, patch tested.

    I just picked up the stretch fluid foundation from your shop in London after getting a patch test done. But when I tried it out at home, the shade didn't quite work for me. So I reached out to your team by email, and they were super quick and helpful. They looked at my selfies and suggested a better match, and now they're sending me the new foundation at no extra cost. I'm not sure what happened with the first shade, but I'm grateful for the awesome customer service from Glossier. Big thanks to Jess and Christine for being so speedy with their responses.


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    Future Dew and Jelly Cleanser

    I gotta say, my experience ordering from this company was nothing short of amazing. Their Future Dew is a total game-changer, making my skin look radiant and super moisturized. And that Jelly Cleanser? It's got this cool texture that I just can't get enough of. Plus, can we talk about the cute pink pouch that comes with every order? It's a lifesaver for keeping my makeup organized when I'm on the go. Glossier has definitely become a must-have in my skincare routine - I seriously can't recommend their products enough.


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    'You' perfume

    I recently bought the 'You' perfume and I gotta say, I'm really impressed! I live in Germany and couldn't find this perfume anywhere in local stores, so I decided to check out the online shop. I placed my order on February 1st and honestly didn't expect fast shipping. But guess what? I got an email the same day saying my order was already on its way. Can you believe it? So efficient!


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    Skincare and mascara

    I just bought something from this company and I gotta say, I was really impressed with the service. The customer service team, especially Brittney, was super nice and helpful when I chatted with them. Their professionalism and eagerness to help me out really stood out. And their emails were so well-written and friendly, it really showed how much they care about their customers. Great experience all around!


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    skincare products

    So, I ordered some skincare stuff from this company, eh? Man, was I ever bummed out by how long it took to get my hands on my order. Like, they've got warehouses right here in Canada, but it still took way longer than I thought. Supposed to take 3-5 business days, but I ended up twiddling my thumbs for 9 days before it finally showed up. Total bummer, especially 'cause I've had way speedier deliveries from other places, y'know? And on top of that, the tracking info they gave me was super confusing.


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    Beauty products

    I can't believe all the negative reviews. Personally, I had a great experience. My order came super quick, although one item was the wrong colour. But their customer service was amazing. I emailed them about an exchange and got a response right away. They sent me a new item without any issues. They really understand that shopping for beauty products online can be tough, and they handle it like pros.


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    lipstick and face wash

    So, you know how I got this lipstick and face wash from there? It was alright, nothing too special. The products were decent, but it was a bit tricky to choose the right one. And the customer service could've been improved, for sure. Signing up on the website was a real struggle, took me forever to get it right. Plus, there were typos on the site which was pretty annoying. Overall, it was just okay, nothing extraordinary.


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    Lip gloss purchase

    I just bought a lip gloss from this company and honestly, my experience was not the greatest. The website was kinda tricky to use and I had a hard time finding the exact product I wanted. Plus, the choices were pretty limited and the prices were a bit high. The customer service was just okay, nothing special that made me feel all warm and fuzzy inside. All in all, I don't think I'll be returning to shop here in the future.


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