Free People - Reviews and experiences
Oct 2023-Apr 2024
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Reviews (20)
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International order issue
International order issue
CommunicationI ordered something from overseas not too long ago, and let me tell you, it's been a real headache dealing with the order and customer service. I spent over $210 on my purchase, but right after I placed the order, they asked me for some transaction ID, which seemed fishy to me. I tried to figure out who to contact to send the ID, but I got bounced around between different teams and no one seemed to know what was going on. Even though I sent in the info they asked for right away, I haven't heard a peep about my order in nearly a month. The lack of updates, the delays, and getting passed around like a hot potato has just been so frustrating and disappointing.
About Free People
Free People is a fashion retail company that specializes in women's apparel, accessories, and lifestyle products. Founded in the early 1970s by Dick Hayne, it started as a single store in Philadelphia, intending to cater to young people who looked for a freedom of spirit in both their lifestyle and clothing. Over the years, it has grown significantly, evolving into a globally recognized brand. Free People is known for its bohemian, vintage, and ethnic-inspired styles, aiming to create a unique and uninhibited fashion experience. It is part of Urban Outfitters, Inc., which also owns several other lifestyle brands.
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Last update: November 29, 2024
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