Farfetch

Farfetch reviews

26 reviews Verified company
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Overall Rating
The score is the average of all published reviews. More recent reviews count slightly more. Companies have no influence on the score.
96%
Would buy here again
Ordering
9.4
Service
9.2
Pricing
8.6
Delivery
9.2

Featured Reviews

Spotlight: What are our customers saying?

Positive

Fast delivery and great sales

10.0

"I just bought something online and was so happy with how fast it came. The website had amazing sales that you couldn't find anywhere else. All..."

Critical

Online purchase disappointment

5.5

"I was really bummed out by the delivery service from this website. They gave me wrong info, the customer hotline didn't even pick up, and they..."

Most Voted

First wedding dress

10.0

"I found the most amazing wedding dress on Farfetch! They have such a huge selection to pick from, it's a dream for people who are into fashion..."

Reviews (26)

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Two pairs of shoes for sizing

C

4 reviews

9.5
Overall Rating
Would buy here again
Yes

I recently bought two pairs of shoes from Farfetch so that I could try them on and figure out the right size. The whole process of ordering was super easy on their website. Surprisingly, my shoes arrived really quickly, and I got them right on time. When I decided to return one pair, the courier came to my door to pick it up, which made things really easy. A few days later, I saw that my money was put back into my account really fast. All in all, dealing with Farfetch was a breeze and I was totally impressed. I'm really happy with what I bought and the great service I got, and I'll definitely shop with Farfetch again in the future.

Detailed Ratings

Order
10.0
Service
10.0
Price
8.0
Delivery
10.0

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Like, I bought my fav clothes from this cool site

K

4 reviews

9.5
Overall Rating
Would buy here again
Yes

OMG, eh? I'm like so excited about my purchases from here! I've bought my fave clothes a bunch of times and I'm like super satisfied with the stuff I got. I hope they hook me up with more discount codes in the future, because that would be totally awesome. Thanks a bunch! 🙏

Detailed Ratings

Order
10.0
Service
10.0
Price
8.0
Delivery
10.0

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Sandals in new condition

E

1 reviews

10.0
Overall Rating
Would buy here again
Yes

I just got a wicked pair of sandals from Farfetch and it was such a great experience! They got here pretty quick, considering they came from another country. They were brand new, still in the box and even came with a dust bag. Plus, they were way cheaper than if I bought them in-store. I sent one pair back but kept the other one, and returning them was super easy. The only downside was the short return window. You don't actually get a full 14 days to decide, since you have to send them back within that time frame, only leaving a few days to make up your mind. Still, returning them was no problem at all.

Detailed Ratings

Order
10.0
Service
10.0
Price
10.0
Delivery
10.0

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Furniture & designer home pieces

W

29 reviews

9.0
Overall Rating
Would buy here again
Yes

Farfetch has always been my go-to for fashion items, but I was so happy to discover their amazing furniture collection too. I wanted to make my home more luxurious, and Farfetch had everything I needed. Shipping furniture from overseas can be pricey, especially from Europe to Canada, but Farfetch actually offered me free shipping because of how much I spent, which was a nice surprise. I liked that there were no hidden fees, and the whole process was easy to understand. My order arrived in a reasonable amount of time, and it was packed really well. The customer service was excellent, just like Farfetch's reputation in the fashion world. I'm really happy with my purchase and will definitely be checking out Farfetch for any future home decor needs.

Detailed Ratings

Order
8.0
Service
10.0
Price
8.0
Delivery
10.0

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First wedding dress

L

1 reviews

10.0
Overall Rating
Would buy here again
Yes

I found the most amazing wedding dress on Farfetch! They have such a huge selection to pick from, it's a dream for people who are into fashion like I am. Buying it was a breeze, just a few clicks and bam, all done! The dress came in excellent packaging, looks like they made sure it arrived safely. I'm super satisfied with my first purchase and for sure won't be my last!

Detailed Ratings

Order
10.0
Service
10.0
Price
10.0
Delivery
10.0

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Private Client service

I

1 reviews

9.5
Overall Rating
Would buy here again
Yes

The customer service for Private Clients at this online retailer is so good, eh! I had a problem with the delivery driver not making the delivery, but Farfetch handled it like a pro and fixed the issue right away. I've been a customer since they started and I gotta say, they offer an amazing service for getting EU fashion fast.

Detailed Ratings

Order
10.0
Service
10.0
Price
8.0
Delivery
10.0

Do you already have an account?

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About Farfetch

Farfetch is a British-Portuguese online luxury fashion retail platform that sells products from over 700 boutiques and brands from around the world. Founded in 2007 by Portuguese entrepreneur José Neves, the company is headquartered in London, with main branches in Porto and Lisbon. Farfetch facilitates the sale of luxury fashion goods to a global market, offering clothing, shoes, bags, accessories, and beauty products. The platform is known for its wide selection of luxury items, featuring both established brands and emerging designers. Farfetch went public on the New York Stock Exchange in September 2018. The company has also expanded its services over the years, including technology solutions for the luxury fashion industry and a bricks-and-mortar presence through boutique acquisitions.

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Contact Information

🌐 www.farfetch.com

Categories Farfetch

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Last update: November 29, 2024

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