Farfetch

Farfetch - Reviews and experiences

Average rating
8.8 /10
Based on 28 reviews
Oct 2023-Feb 2026
Star distribution
58x
416x
32x
22x
10

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Reviews (28)

Shoes

Returns & Refunds

I bought some shoes from Farfetch recently and I have to say, I was really impressed with all the fancy designer stuff they have. The prices were fair and my order came pretty quickly. The only downside was how long it took for them to give me my money back when I returned a pair of shoes. It would be great if they could speed up that process to make things better for us customers. But overall, I still like Farfetch and I'll keep going there for my designer clothes and accessories.

Classic trench coat

Returns & Refunds

I've been a customer of Farfetch for a long time and I've always been impressed by how easy it is to shop on their website. Recently, I bought a classic trench coat and, as usual, everything went smoothly with no issues. One thing I really like about Farfetch is how transparent they are with pricing - there are no hidden costs because taxes and duties are included in the final price. They have a wide range of high-quality items from different boutiques, which makes it so simple to find exactly what I want. Returns are quick and easy, which just adds to the great customer experience. I also appreciate that my purchases are supporting small boutiques and independent designers. Farfetch really stands out in the world of online shopping because of their easy-to-use website, variety of products, and excellent customer service.

Shoes

Returns & Refunds

I bought a pair of shoes from Farfetch, but ran into a problem when I saw they were the wrong size. I tried to swap them for a bigger size, but was told it was a final sale and couldn't be returned or exchanged. So now I'm stuck with a pair of shoes just sitting in a box, not being used and useless to me. Even though it was frustrating, I will admit that the ordering process from Farfetch was pretty easy and simple.

Two pairs of shoes for sizing

Returns & Refunds

I recently bought two pairs of shoes from Farfetch so that I could try them on and figure out the right size. The whole process of ordering was super easy on their website. Surprisingly, my shoes arrived really quickly, and I got them right on time. When I decided to return one pair, the courier came to my door to pick it up, which made things really easy. A few days later, I saw that my money was put back into my account really fast. All in all, dealing with Farfetch was a breeze and I was totally impressed. I'm really happy with what I bought and the great service I got, and I'll definitely shop with Farfetch again in the future.

Sandals in new condition

Returns & Refunds

I just got a wicked pair of sandals from Farfetch and it was such a great experience! They got here pretty quick, considering they came from another country. They were brand new, still in the box and even came with a dust bag. Plus, they were way cheaper than if I bought them in-store. I sent one pair back but kept the other one, and returning them was super easy. The only downside was the short return window. You don't actually get a full 14 days to decide, since you have to send them back within that time frame, only leaving a few days to make up your mind. Still, returning them was no problem at all.

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About Farfetch

Farfetch is a British-Portuguese online luxury fashion retail platform that sells products from over 700 boutiques and brands from around the world. Founded in 2007 by Portuguese entrepreneur José Neves, the company is headquartered in London, with main branches in Porto and Lisbon. Farfetch facilitates the sale of luxury fashion goods to a global market, offering clothing, shoes, bags, accessories, and beauty products. The platform is known for its wide selection of luxury items, featuring both established brands and emerging designers. Farfetch went public on the New York Stock Exchange in September 2018. The company has also expanded its services over the years, including technology solutions for the luxury fashion industry and a bricks-and-mortar presence through boutique acquisitions.

Contact Information

🌐 www.farfetch.com

Categories Farfetch

Last update: February 20, 2026

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