
Farfetch - Reviews and experiences
Oct 2023-Feb 2026
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Reviews (28)
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Not bad, but delivery mixed my patience
Not bad, but delivery mixed my patience
Deliverythe fabric feels dense and warm, the cut sits nicely on the shoulders and it doesn’t itch like cheaper wool can. The knit is soft, drapes well, though slightly longer than I expected. Fit-wise they’re solid, comfortable for workdays and quick errands. Now the annoying part: one box arrived flawlessly with DHL, no drama. The other was routed through UPS and that turned into a hassle — signature required, no nearby pick-up spot, so I missed it while at work and had to chase it down. I rang customer service midway and they were okay, but the delay cost me three days. All in all I’m pleased with the pieces, but the delivery inconsistency dragged the experience down a bit.
Delivery left me hanging
Delivery left me hanging
Deliveryeither push the parcel through, provide concrete steps, or refund. A bit disappointed and weary at this point. Heads up to others — if you need something for a specific date, don’t count on them. Order AMYK77.
Online purchase disappointment
Online purchase disappointment
DeliveryI was really bummed out by the delivery service from this website. They gave me wrong info, the customer hotline didn't even pick up, and they just told me to sit around all day waiting for the new delivery. I'm not gonna buy anything from this site again after this.
Fast delivery and great sales
Fast delivery and great sales
DeliveryI just bought something online and was so happy with how fast it came. The website had amazing sales that you couldn't find anywhere else. All in all, it was a great experience and everything went smoothly.
I bought some cool stuff
I bought some cool stuff
DeliveryI loved everything about my order! It was so simple and comfortable. The courier service was fast and great. The website was amazing and user-friendly. I've never seen a better one before!
Bought lots of stuff from Farfetch
Bought lots of stuff from Farfetch
DeliveryI got some really awesome stuff from Farfetch and I'm super excited about it! Everything arrived really fast, even faster than I expected. It was like a fun little surprise each time a new package showed up. It felt like Christmas morning getting all these goodies without having to wait for December. I'm really pleased with all my purchases!
Satisfied with product, packaging concerns
Satisfied with product, packaging concerns
Delivery
I recently bought something from Farfetch and I was pretty happy with what I got. The thing itself was really good quality and matched the description on the website. I was really impressed with how they packaged up the metal parts to make sure nothing got damaged during shipping.
There was a tiny problem though - the outer box was ripped when I got my package. It didn't affect the actual item, but it was a bit disappointing to see the packaging wasn't perfect. Farfetch might want to think about improving that for next time.
Overall, I had a good experience buying from Farfetch and would definitely think about shopping there again in the future.
Red pumps
Red pumps
DeliveryLet me tell you, eh, my recent experience with this online shop was a real wild ride. I ordered these gorgeous red pumps, couldn't wait for them to arrive, but you won't believe it - they got sent to the wrong address. I was so mad, let me tell you. But I gotta say, their customer service team really came through. They fixed everything super quick and were so professional about it. They understood right away, said sorry, and sent the package to the right address in a jiffy. They're definitely top-notch, eh.
Furniture & designer home pieces
Furniture & designer home pieces
DeliveryFarfetch has always been my go-to for fashion items, but I was so happy to discover their amazing furniture collection too. I wanted to make my home more luxurious, and Farfetch had everything I needed. Shipping furniture from overseas can be pricey, especially from Europe to Canada, but Farfetch actually offered me free shipping because of how much I spent, which was a nice surprise. I liked that there were no hidden fees, and the whole process was easy to understand. My order arrived in a reasonable amount of time, and it was packed really well. The customer service was excellent, just like Farfetch's reputation in the fashion world. I'm really happy with my purchase and will definitely be checking out Farfetch for any future home decor needs.
About Farfetch
Farfetch is a British-Portuguese online luxury fashion retail platform that sells products from over 700 boutiques and brands from around the world. Founded in 2007 by Portuguese entrepreneur José Neves, the company is headquartered in London, with main branches in Porto and Lisbon. Farfetch facilitates the sale of luxury fashion goods to a global market, offering clothing, shoes, bags, accessories, and beauty products. The platform is known for its wide selection of luxury items, featuring both established brands and emerging designers. Farfetch went public on the New York Stock Exchange in September 2018. The company has also expanded its services over the years, including technology solutions for the luxury fashion industry and a bricks-and-mortar presence through boutique acquisitions.
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Last update: February 20, 2026
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