Estée Lauder Reviews

: 26

इस कंपनी के डेटा की सत्यता की जांच की गई है और इसे सत्यापित किया गया है। इसकी आधिकारिक वेबसाइट पर जाना सुरक्षित है। हमें विश्वास है कि ऑनलाइन पारदर्शिता और सुरक्षा सभी कंपनियों को हमारे साथ सत्यापित करने के लिए प्रेरित करती है, ताकि वे जान सकें कि कहां विश्वसनीय और सुरक्षित रूप से खरीदारी की जा सकती है।

50% Would buy here again

Most relevant positive review

  2024-05-08
Foundation purchase
I bought this foundation thinking it would give me a nice matte finish that would stay on all day...Read on
E. Boyer

Most relevant negative review

  2024-05-07
Delayed Delivery for Christmas
I just ordered something from the Estée Lauder website, hoping to get it before Christmas. But th...Read on
Albin

Review with most votes

  2023-12-18
Cosmetic products
When I went to the store the other day, it was really sad to see one of the workers crying while ...Read on
Gina Fritsch

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    Skincare products

    Man, let me tell you, I was so let down by the online service at this store. I mean, I absolutely love their products, but the whole ordering experience was just a disaster. Like, I waited almost two weeks for my order to even budge from "in warehouse" status. So then I tried to reach out through their online chat for customer service, but man, I waited for over an hour FOUR times and got no response. It totally frustrated me, so I ended up calling their customer service line. And get this, I had to wait for another hour before finally getting connected to someone who seemed to have no clue what was going on. They promised me a refund, but then six hours later, I get an email saying my order was already on its way. Can you believe that? I spent so much dough and this is the lousy service I get? Just not right, man.


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    Cheesy lip gloss

    This lip gloss was so cheap and didn't even smell good. I tried calling customer service but they were no help at all. They just told me to email them and never got back to me. So rude, eh!


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    Recent order issues

    Hey there, I just wanted to chat about a few issues I've come across with my recent orders from your company. Sometimes I've noticed things missing or the wrong stuff has been sent to me. I totally get that mistakes happen sometimes, but it would be awesome if we could nail it right the first time. When I reach out to customer service about the mix-ups, they do fix things up for me, but it can be a bit of a headache, you know? I've also seen some other companies selling the same Estée Lauder products, and they're a bit cheaper and faster with their deliveries. I might have to think about switching to them if these issues keep popping up. Thanks for listening!


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    Double Wear Waterproof Gel Eye Pencils

    When I first saw these Double Wear Waterproof Gel Eye Pencils in the gorgeous Sapphire blue color, I was completely drawn to them and decided to splurge on two of them at £28 each. But when I tried them for the first time, I was so disappointed. The pencil was super thick and clumpy, and blending it was a real struggle. I tried to sharpen it with my regular Dior sharpener, not realizing I needed the special one from the brand that cost an extra £7.50. But even with that, the gel crayon kept breaking and falling out, making it impossible to use. And to top it off, the Sapphire blue color stained my cream carpet, making a big mess. It was definitely not worth the price I paid!


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    Next day delivery

    Ordered next day delivery, but the item wasn't sent out until the morning after, so it's running late. Spent a ton of time on online chat to get a refund for the delivery fee. The person I talked to said the item would arrive the next day, but it's been 2 days and still no sign of it. They really need to up their customer service game.


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    Birthday gift disappointment

    I've been a loyal member of that cosmetic brand for a while now and I always looked forward to their birthday gift, usually some awesome skincare products! But this year they sent me a mascara, which I don't even wear. Ugh! And to top it off, the online chat customer service was awful - they closed the chat before I could even finish saying anything. Not cool at all!


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    30ml brightening serum

    I just bought the 30ml brightening serum and I gotta say, it was a real letdown. When I got it, I found out there was only enough serum for two pumps in the bottle. For $75.00, I was expecting a lot more. I feel like I got scammed and won't be buying this again.


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