Dell Reviews
इस कंपनी के डेटा की सत्यता की जांच की गई है और इसे सत्यापित किया गया है। इसकी आधिकारिक वेबसाइट पर जाना सुरक्षित है। हमें विश्वास है कि ऑनलाइन पारदर्शिता और सुरक्षा सभी कंपनियों को हमारे साथ सत्यापित करने के लिए प्रेरित करती है, ताकि वे जान सकें कि कहां विश्वसनीय और सुरक्षित रूप से खरीदारी की जा सकती है।
Reviews (27)
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Customized laptop purchase
My recent interaction with Dell's customer service was a huge letdown. It was really hard to talk to a real person unless I acted like I wanted to buy something. The extra fees I found out about later made me so mad. And the laptop they sent me seemed cheap and like it could break easily, making me think twice about getting another computer from them. Plus, the customer service guy, Praveen Kumar, was no help at all and didn't solve my problem.
Laptop purchase review
I recently bought a laptop from this store and have been having some tech issues with it. The laptop keeps getting too hot, which is a pain when I want to use it on the go. I always have to put it on a solid surface to stop it from overheating. And on top of that, it keeps freezing and showing me that dreaded "blue screen of death" more times than I care to remember. It's been super frustrating, especially since I know a lot about IT.
Alienware laptop purchase
So I splurged on an Alienware laptop, thinking it would be top-notch and stylish. But man, did I have a bad time with the company. The shipment was literally down the street from me when Dell was like, "Nah, cancel that." And they didn't even give me a heads up. Instead of double-checking with me, they just told the shipping company to send it back. I was so mad, I asked for a refund. It's been over a month and a half now, and I'm still waiting. The lack of communication and how they handle customer problems is just awful. It really sucks that such a big company can do so poorly with basic customer service.
Identity theft
So, like, someone went ahead and created a fake account using my name and then tried to order a laptop to some random address that isn't even mine. It's super frustrating 'cause I've been trying to get in touch with Dell to delete the account, but they're not getting back to me. I even reported the whole thing to identity theft .gov and sent it over to them, but still no response. It's been almost a month now and I haven't heard anything from them. Dell is being totally unprofessional and it's really disappointing.
Laptop Windows reinstallation
My experience with the tech support team at Dell was really disappointing. I had to call them when I realized my laptop needed Windows reinstalled. The person I talked to said they don't do data backup, so I had to do it myself. I didn't know that the recovery disk I made wouldn't back up my stuff. After 5 days, the tech person finally reinstalled Windows, but all my data was gone because I didn't have a backup. I know I made a mistake, but I think the tech should have checked my drives before deleting everything. As someone who's not great with tech, I trusted Dell to know what they were doing, but now I've lost all my important files. It was a really tough and upsetting experience that could have been avoided with better help.
Laptop purchase
I recently bought a laptop from this company and I've been having a lot of problems with it. Even though I got a warranty, I've been having trouble getting a new one for the broken laptop. The customer service hasn't been much help and I've wasted so much time trying to fix everything. I don't think it's a good idea to buy from this company.
Defective laptop purchase
I bought a laptop and it started acting up after just a few months. Now it's completely unusable. I asked for a refund, but they said no. Their product quality and customer service are both terrible. I'm never buying from this company again.
Order for a laptop
Dell took so long to send me my laptop order and now they won't even give me my money back. Can you believe it? I can't understand how they can mess up refunding my money, it should be so easy! I'm so frustrated with them!
Recent laptop purchase
I just bought a laptop and man, it was a real letdown. The camera and battery had issues right off the bat, and now the sound is acting up too. For the amount of money I shelled out, I was hoping for better quality and dependability. Dealing with customer service was a total headache on top of everything, which only made the whole situation more irritating. I definitely wouldn't suggest this brand to anyone in need of a reliable laptop for a decent price.
Dell G15 laptop purchase
I bought a laptop from this company not too long ago, and I gotta say, I wasn't too happy with how things went down. The laptop worked fine, but the charger cable was wonky right from the get-go. Even though there wasn't any physical damage to the laptop, Dell support told me that the issue wasn't covered by warranty, and I'd have to foot the bill for the repair. I was pretty disappointed with that answer, so I ended up leaving the laptop sitting unused for 10 months. When I finally reached out for help again, Dell still refused to assist me, even though the warranty was still valid. This lack of support from the company really soured me on them, and now I'm thinking twice about going back to them for my electronics needs in the future.
Desktop computer purchase
I really wish I had checked out the reviews before I splurged on that computer. It ended up taking way longer to get to me than they originally promised, and when it finally did arrive, it was busted! I had to waste so much time on the phone with them, just trying to get it sorted out. Even when the technician came and swapped out some parts, it still wouldn't work properly. What a pain! I spent ages chatting with their customer service, and I still haven't got a functioning computer. It's just so darn frustrating!
Replacement power supply purchase
I bought a new power supply not too long ago, and I paid extra to have it sent faster. But it's been three weeks already, and I still haven't gotten it. When I contacted customer service, they told me that the shipping was actually labeled as ground transport on the bill, which is why it's taking so long. Now I can't use my computer for a while, and I'm feeling really annoyed with how things have turned out.
Faulty laptop
I bought a gaming laptop from this company, but it ended up being a fire hazard. The laptop wouldn't turn off right, and the battery would get too hot, maybe starting a fire if covered. When I told the company about this dangerous problem, they not only didn't want to fix it but also tried to make me pay a restocking fee to return the broken product. This is not okay and could seriously hurt customers.
New computer purchase
The customer service is terrible because they outsource it, and they don't do a good job of fixing problems. Plus, the payment options are limited and not very useful.
Faulty Docking Station
I'm so annoyed with this stupid docking station I bought from this company. It's been causing so many problems for me at work. There are error messages popping up all the time and the fan is always so loud. And let's not even talk about how it doesn't recognize my peripherals properly! Even after getting it replaced and talking to customer service multiple times, the issues just won't go away. I'm so frustrated!
Review with most votes
New computer purchase
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