B. Boyer

I was pleasantly surprised by how quickly my order arrived, even with all the pandemic stuff going on. But I gotta say, I wasn't too happy with how it was packaged. The box was way too big for the markers and pens I bought, so they ended up bouncing around and getting damaged on the way. One of my copic markers even had a dried-out tip because the cap came off during transit, and another marker had a dirty rubber band around it, like someone had used it before. I had to clean it up and find a new cap before I could use it. I tried reaching out to customer service for help, but no one got back to me, even after a whole week. This whole experience has left me a bit cautious about shopping here online again.

I really wish I had checked out the reviews before I splurged on that computer. It ended up taking way longer to get to me than they originally promised, and when it finally did arrive, it was busted! I had to waste so much time on the phone with them, just trying to get it sorted out. Even when the technician came and swapped out some parts, it still wouldn't work properly. What a pain! I spent ages chatting with their customer service, and I still haven't got a functioning computer. It's just so darn frustrating!