Michaels Canada reviews
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Fast shipping, damaged markers
2 reviews
I was pleasantly surprised by how quickly my order arrived, even with all the pandemic stuff going on. But I gotta say, I wasn't too happy with how it was packaged. The box was way too big for the markers and pens I bought, so they ended up bouncing around and getting damaged on the way. One of my copic markers even had a dried-out tip because the cap came off during transit, and another marker had a dirty rubber band around it, like someone had used it before. I had to clean it up and find a new cap before I could use it. I tried reaching out to customer service for help, but no one got back to me, even after a whole week. This whole experience has left me a bit cautious about shopping here online again.
Detailed Ratings
Fast shipping, damaged markers
I was pleasantly surprised by how quickly my order arrived, even with all the pandemic stuff going on. But I gotta say, I wasn't too happy with how it was packaged. The box was way too big for the markers and pens I bought, so they ended up bouncing around and getting damaged on the way. One of my copic markers even had a dried-out tip because the cap came off during transit, and another marker had a dirty rubber band around it, like someone had used it before. I had to clean it up and find a new cap before I could use it. I tried reaching out to customer service for help, but no one got back to me, even after a whole week. This whole experience has left me a bit cautious about shopping here online again.
About Michaels Canada
Michaels Canada is a subsidiary of The Michaels Companies, Inc., which is North America's largest provider of arts, crafts, framing, floral, wall décor, and merchandise for makers and do-it-yourself home decorators. The company operates several retail stores across Canada, offering a wide variety of art and craft supplies, home decor items, and seasonal products. Michaels Canada aims to inspire and enable customer creativity, provide an expansive selection of products, and offer in-store classes and online tutorials. The Michaels Companies, Inc. was founded in 1973 in Dallas, Texas, and has since grown to operate stores across the United States and Canada, with Michaels Canada functioning as a key component of its international expansion.
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Last update: November 29, 2024
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