Dell

Dell - Reviews and experiences

Average rating
5.8 /10
Based on 27 reviews
Nov 2023-May 2024
Star distribution
50
41x
318x
27x
11x

Review transparency

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Response & dispute: company can respond; users can report reviews via "Report review"

Reviews (27)

Faulty gaming system

Product

So, I bought a gaming system from this company and it crapped out on me after only 5 days of use. I reached out to their tech support, and they sent me some DIY instructions to try and fix it. Didn't work though. They then offered to send me a new system or exchange my broken one. I went with the exchange and sent back my system as they told me to.

Laptop purchase

Product

I got this laptop and oh man, it's just awful. I definitely should've looked at it in person before purchasing it. The hinges are all loose, and it feels so cheap, like it's made of cardboard. The sound system keeps acting up, and seriously, who puts a speaker on the bottom of a laptop? Save yourself the trouble and steer clear of this one, trust me.

XPS 17 laptop purchase

Product

I bought a laptop from the company for $3500 and I've been having a ton of problems with it. The color on the screen is off, it keeps turning on in my backpack, crashes a lot, the fan won't turn off when it's supposed to be asleep, and the screen goes black for long periods. The trackpad and keyboard also act up sometimes. A lot of other people have had heating issues with this model, and mine is overheating and having trouble with even simple tasks.

Laptop purchase

Product

I just bought a laptop and I gotta say, I was really let down by the quality of the hardware. It just didn't measure up to what I was expecting and I thought it was pretty cheaply made. On top of that, I had a bunch of problems with how it performed, which was super annoying. All in all, I wouldn't suggest getting this product after my experience with it.

Laptop purchase review

Product

I recently bought a laptop from this store and have been having some tech issues with it. The laptop keeps getting too hot, which is a pain when I want to use it on the go. I always have to put it on a solid surface to stop it from overheating. And on top of that, it keeps freezing and showing me that dreaded "blue screen of death" more times than I care to remember. It's been super frustrating, especially since I know a lot about IT.

Recent laptop purchase

Product

I just bought a laptop and man, it was a real letdown. The camera and battery had issues right off the bat, and now the sound is acting up too. For the amount of money I shelled out, I was hoping for better quality and dependability. Dealing with customer service was a total headache on top of everything, which only made the whole situation more irritating. I definitely wouldn't suggest this brand to anyone in need of a reliable laptop for a decent price.

Faulty laptop

Product

I bought a gaming laptop from this company, but it ended up being a fire hazard. The laptop wouldn't turn off right, and the battery would get too hot, maybe starting a fire if covered. When I told the company about this dangerous problem, they not only didn't want to fix it but also tried to make me pay a restocking fee to return the broken product. This is not okay and could seriously hurt customers.

Faulty Docking Station

Product

I'm so annoyed with this stupid docking station I bought from this company. It's been causing so many problems for me at work. There are error messages popping up all the time and the fan is always so loud. And let's not even talk about how it doesn't recognize my peripherals properly! Even after getting it replaced and talking to customer service multiple times, the issues just won't go away. I'm so frustrated!

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About Dell

Dell Technologies Inc., commonly known as Dell, is a multinational computer technology company based in Round Rock, Texas. Founded by Michael Dell in 1984, it initially operated out of a dorm room at the University of Texas with a startup capital of $1000. The company made a name for itself by selling personal computers (PCs) directly to customers, which allowed for customized orders while undercutting traditional retail prices and bypassing intermediaries. Over the years, Dell expanded its product lineup to include servers, storage devices, networking products, software, and computer peripherals. In addition to hardware, Dell also ventured into IT services and cloud computing through various acquisitions, most notably the purchase of EMC Corporation in 2016, one of the largest technology acquisitions at the time. Dell's direct-sales model and its build-to-order approach disrupted the traditional PC market, contributing to its rapid growth and making it one of the largest PC manufacturers in the world. Today, Dell Technologies offers a broad range of technology solutions, including personal computers, servers, storage, networking, software, and services, catering to consumers, businesses, and government agencies globally.

Contact Information

Arne Jacobsens Allé 15 - 17

2300 København S

France

☎ 32871200

🌐 dell.com

Last update: November 29, 2024

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