Casadei

Casadei - Reviews and experiences

Average rating
5.2 /10
Based on 20 reviews
Nov 2023-May 2024
Star distribution
51x
40
36x
210x
13x

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Reviews (20)

Gold glitter sneakers

Product

So, I got these really cute gold sneakers with glitter on them. They were super comfy, but after wearing them three times, they literally fell apart at the seams. I went back to the store, and they sent them away to be fixed. But then I didn't hear anything for months - like, at least three months. Finally, they told me they didn't replace them, just tried to fix them, but did a really bad job. The sales lady wouldn't even let me see them! She gave me another pair of the same sneakers, but half a size bigger since they didn't have my size. After a week, wearing them only 2 or 3 times, the same thing happened again! They fell apart in the same spot. Back to the store I went, and they were like, sorry, we can't do anything because the company won't replace them. So embarrassing! The price was so high, but the quality was totally lacking! I can't believe this happened...

Pair of shoes too small

Product

What a disappointment! I ordered a pair of shoes in size 41, but when they showed up, they fit more like a size 38. I've got shoes from all sorts of brands and this is the first time I've had such a big problem with sizing. When I emailed customer service about it, they were just terrible and not helpful at all.

Metal Heel Shoes

Product

I just bought a pair of metal heel shoes from Casadei, but the metal heel got bent after only wearing them twice at home. I'm a size 12, so I'm not heavy, and that shouldn't have happened. When I reached out to customer service, they said they'd fix them, but also hinted that I might have to foot the bill for the repair. This whole thing has left me feeling let down and annoyed with the product quality and service.

Flora shoes in size 40.5 and 41

Product

I'm super bummed out about Casadei not having the Flora shoes in my size. I was really excited to snag a pair, but now I'm out of luck. It's annoying when a brand doesn't offer sizes for everyone, especially when they're known for quality. This is a major disappointment.

Comfortable but faulty shoes

Product

My experience with the shoes I bought was pretty good at first because they were comfy. But after wearing them only twice, they completely fell apart, so I can't wear them anymore. I tried reaching out to customer service several times to get replacement parts, but I haven't heard back at all. I'm really let down and now I'm stuck with these expensive broken shoes.

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About Casadei

Casadei is an Italian luxury footwear brand, renowned for its craftsmanship, innovative designs, and high-quality materials. Founded in 1958 by Quinto and Flora Casadei, the company began as a small workshop in San Mauro Pascoli, Italy, a region known for its rich shoe-making heritage. Casadei quickly gained recognition for its sophisticated and avant-garde styles, establishing itself as a favorite among celebrities and fashion enthusiasts worldwide. The brand is particularly famous for its Blade heel - a razor-sharp stiletto heel made from real steel, symbolizing the fusion of craftsmanship and modern technology. Over the years, Casadei has expanded its product range to include not only footwear but also accessories, maintaining its commitment to Italian craftsmanship and luxury.

Contact Information

Via XX Settembre, 87 san mauro pascoli

47030 Forli cesena

Italy

📧 digital@casadei.com

🌐 casadei.com

Categories Casadei

Last update: November 29, 2024

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