
BoohooMan - Reviews and experiences
(Dec 2023-Apr 2024)
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Reviews (24)
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Large shirt, poor quality
Large shirt, poor quality
Yeah, so I bought this shirt thinking it was a large, but it fits more like a medium. I wore it for a little bit and it just started falling apart! There were holes in the seams and the fabric was so thin, it ripped super easily. I was really let down by the quality!
Customer service experience
Customer service experience
I just wanted to share my recent experience with Jonathan S from customer service - it was honestly amazing! He was super quick at solving my problem and he did it with such a nice and friendly attitude. It made the whole thing so much better. Good customer service is a big deal for me when it comes to how I feel about a brand, and Jonathan S really nailed it. I really liked how efficient and professional he was. Thanks for giving such awesome customer service!
Incorrect item, Great customer service
Incorrect item, Great customer service
So, I ended up getting the wrong item, but luckily Aibelle from customer service was able to sort it out and give me a full refund. I have to say, even though there was a mistake, I was really impressed with how they handled it and the solution they provided. Based on my experience, I would definitely recommend their service.
Faulty item received
Faulty item received
I got something from this company the other day, but when I finally opened it up, I realized it was broken. So, I messaged their customer service through iMessage and showed them the proof. Surprisingly, they got back to me on the same day and totally went above and beyond. Lenny from customer service was super fast, nice, and really understood the problem. He fixed everything up really well and his service was top-notch. I’d give him a perfect 10/10!
About BoohooMan
BoohooMan is a UK-based online fashion retailer that specializes in men's clothing, shoes, and accessories. It operates as a subsidiary of Boohoo Group PLC, which was founded in 2006. BoohooMan was launched in 2013 to cater specifically to the male demographic, aiming to provide trendy and affordable fashion options. The brand targets young men between the ages of 16 and 30, offering a broad range of products from casual wear to formal attire, continuously updating its inventory to reflect the latest fashion trends. BoohooMan has gained prominence for its aggressive marketing strategies, extensive online presence, and collaborations with celebrities and influencers, thereby establishing itself as a significant player in the global online fashion retail market.
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Last update: November 29, 2024
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