Biba - Reviews and experiences

Oh my goodness, I had the worst time trying to buy clothes online! I was just trying to get some cute outfits, but they took my money and never even placed my order. It's been 11 days now and I still haven't received my refund. The customer service folks just keep telling me to wait, but seriously, how much longer do I have to sit around waiting?! I swear, I'm not shopping for clothes online from them ever again, and honestly, I don't even know if I'll ever get my money back. Ugh, it's just so frustrating!

I had such a bad time with this online clothing store recently, it really got me feeling frustrated and disappointed. I bought a bunch of stuff that didn't fit right, so I tried to send them back for a refund. But man, the customer service was no help at all - they just ignored me. It's been over six months now since they told me I'd get my money back, and I'm still waiting. The lack of communication and how long it's taking to process my return has really let me down.