Biba - Reviews and experiences

I recently found out that there's a huge price gap between the stuff they sell online and in their actual store. At first, I had problems with shipping when I bought stuff online. So, I thought I'd go to the store in person to try and fix things, but turns out, the prices there were way more expensive than what I saw online. I felt like I got ripped off and let down. I even went to their store in India to see if things would be different, but nothing changed. It's really frustrating to see such a big price difference for the same things, depending on where you buy them.

I decided to order some dresses and went with this company because they were offering free shipping. But then things took a turn for the worse when I got a bill from DHL for £57, even though the website had promised free shipping. When I tried to get some answers from customer service, all they did was point me to a disclaimer on the website about import charges being my responsibility. That lack of honesty and shady information left me feeling pretty frustrated and like they were trying to pull a fast one over me. And to top it off, they don't take returns from international customers, so I was stuck with what I bought. Plus, their so-called 10% discount didn't even work, which just added to my disappointment with the whole situation.

I just made an online order from a big clothing store. The stuff I got was pretty good, but I was bummed to find out that they don't do returns for folks outside the country. And on top of that, even though the website said shipping was free for certain items, I got hit with a tax and duty bill from the courier. It ended up costing me more than the stuff itself! I feel irritated and like I was tricked.

I bought something online not long ago and was so surprised when I saw the price drop the very next day. I contacted customer service to ask for a refund, but they just brushed me off, saying the prices change every midnight during the sale. Can you believe that? And to make matters worse, I got a damaged product without any heads up. The customer service is just terrible and they don't even know how to communicate properly.