Backcountry

Backcountry - Reviews and experiences

Average rating
5.8 /10
Based on 21 reviews
Oct 2023-Jun 2026
Star distribution
50
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33x
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Review transparency

Origin: voluntary submissions: no post-purchase invitations, no rewards
Verification: no standard purchase verification; basic checks against abuse
Moderation: spam/advertising/personal data is removed
Response & dispute: company can respond; users can report reviews via "Report review"

Reviews (21)

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Outdoor gear

Delivery

I gotta say, my experience with this company has been a bit of a rollercoaster. First order was a breeze, no complaints there. But when I went to put in a second order, it got canned out of the blue - no reason given. So I thought, okay third time's the charm, right? Wrong. Supposedly my order got shipped with free shipping, but now it's stuck in some delivery mess in a city 300 miles away. They promised me a 5-day delivery window, and that ship has sailed - still no package in sight. Honestly, it's been super frustrating and I'd definitely advise folks to think twice before doing business with this company.

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About Backcountry

Backcountry is an American online specialty retailer that sells clothing and outdoor recreational gear for hiking, camping, road biking, mountain biking, rock climbing, winter sports, fishing, and other outdoor activities. Founded in 1996 by Jim Holland and John Bresee, the company began as a humble operation in a garage in Park City, Utah. Over the years, Backcountry.com grew significantly, becoming a well-known name in the outdoor retail industry. The company operates predominantly through its online platform but also has physical locations, including its headquarters in Park City. Backcountry is committed to providing high-quality gear and apparel to outdoor enthusiasts and places a strong emphasis on customer service and community engagement within the outdoor industry.

Contact Information

🌐 backcountry.com

Last update: June 9, 2026

Website (Partner link)

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