Aveda - Reviews and experiences
Oct 2023-Mar 2024
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Reviews (20)
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Online purchase delay
Online purchase delay
Returns & RefundsI recently ordered something online because my usual hair salon was closed. It's been two weeks and I still haven't gotten my order. I got in touch with Customer Service and they told me the delivery company lost my order. They said I could get a replacement or a refund. I chose a refund, but it took another two weeks and they didn't refund the postage cost. I emailed them and they just said to keep waiting. Overall, my online shopping experience was a letdown and I won't be buying anything from there again.
Cancellation, Slow Refunds, Disorganized
Cancellation, Slow Refunds, Disorganized
Returns & RefundsMy recent experience with your company has been pretty disappointing. My order got cancelled with no heads up, and getting my refund took forever. It was really frustrating dealing with all the chaos and communication breakdown. I've been a loyal customer because I love your products, but this whole thing has really let me down and now I'm thinking about shopping somewhere else.
About Aveda
Aveda Corporation is an American cosmetics company established in 1978 by Horst Rechelbacher. It specializes in the manufacture and distribution of skin care, cosmetics, perfume, hair care, and other beauty products, emphasizing the use of natural and organic ingredients. Aveda is known for its commitment to environmental sustainability and social responsibility, incorporating principles of Ayurveda, an ancient Indian holistic healing system, into its product formulations. Since 1997, Aveda has been a subsidiary of Estée Lauder Companies. The brand advocates for ethical treatment of animals and does not perform animal testing on its products.
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Categories Aveda
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Last update: November 29, 2024
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