Aveda - Reviews and experiences

I ordered some stuff online and got an email with the wrong address. When I reached out to customer service for help, they weren't much use. They just told me to figure out how to redirect the package on my own. I tried to cancel my order but ran into some issues. It was pretty frustrating, and I wouldn't suggest using this service.

I bought something during the Black Friday sale and they said I’d get four free gifts. But when my order came, I only got one gift. I contacted customer service and all they said was the offers depend on availability. I feel like this is a total scam and I’m really disappointed.

I recently ordered a few things online, and let me tell you, I'm not too thrilled with the service I received. Some of the stuff I wanted was out of stock, and the company didn't let me know right away. There's this one order I placed on December 3rd that was supposed to be a Christmas present, and I still haven't heard anything about it. I've tried calling and emailing them, but no luck getting a response. From now on, I'll be shopping somewhere else.