1StopLighting - Reviews and experiences

I recently bought a chandelier from this company for $1,500, and I was disappointed to find out that not all the pieces were in the box. It caused a delay in setting it up and was frustrating for me. When I asked for help, I was told I might have to buy the missing pieces. That kind of customer service is not okay, especially when you spend that much. They even advised me not to get another chandelier from the same brand because of the same problem. It's really disappointing to spend lots of money on something and not get the quality and service you deserve.

I got the Golden Eleanor articulating wall lamp from this company and it didn't go well. The switch on the lamp is way too sharp and I ended up cutting my finger trying to use it. The part under the switch is really thin and feels cheap, which makes it easy to hurt yourself when adjusting the light. Also, the tab used to move the arms of the lamp is rough and has sharp edges. The joints in the arms are super tight, so tight that the finish starts to come off when you try to move them. I paid $125 for this lamp and I'm really disappointed in the quality and how unsafe it is. I tried to return it, but they said no because it was already installed. They only offered me $10 back when I asked for 50%, which isn't fair at all considering how bad the product is.