Snapfish

Snapfish - Reviews and experiences

Average rating
5.2 /10
Based on 17 reviews
Nov 2023-Apr 2024
Star distribution
50
40
39x
25x
13x

Review transparency

Origin: voluntary submissions: no post-purchase invitations, no rewards
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Moderation: spam/advertising/personal data is removed
Response & dispute: company can respond; users can report reviews via "Report review"

Reviews (17)

Photo prints turned out poorly

Quality

I got some photo prints from this place and I gotta say, I was super disappointed. The quality was seriously awful - blurry pictures and colors all washed out. I could hardly even tell who was in the photos. Definitely not worth the money I shelled out.

Photo prints

Quality

I was really disappointed with the photo prints I ordered. The colors were dull and faded, nothing like the bright digital images I sent in. Even though I sent high-resolution files, the prints didn't turn out sharp or clear. On top of that, it took almost two weeks for them to arrive, which definitely wasn't worth the shipping cost.

Poster prints

Quality

I bought some poster prints from a photo printing service, eh. But, I gotta say, I was pretty bummed out by the whole experience. I kept asking them not to mess with the colors, eh, but every print came out darker than the one before. On top of that, the paper was lousy and the colors were way off, eh. When I tried to talk to customer service, they weren't very helpful and didn't solve the problem. So now I've taken it up with PayPal to get my money back, eh.

Poor quality prints

Quality

The prints I got were terrible - all blurry and discoloured, with weird lines across them. It's a total letdown and felt like a huge waste of my time and money. When I reached out to customer service, they pinned the blame on me for supposedly uploading low-quality photos, but that wasn't the case at all. They wouldn't help me out with the expensive postage for a new print or give me a refund. I definitely do not recommend using this company.

Prints no heads, washed out colors, neon orange

Quality

The prints turned out really bad, the colors are all messed up. I asked for a refund but they only offered to do new prints without free shipping. The website navigation is so confusing. I would suggest avoiding this website.

Photo prints

Quality

The photo prints I ordered turned out really bad. The colors were all washed out and the pictures were all fuzzy and pixelated, so I couldn't even use them. When I contacted customer service about it, they weren't helpful at all. They didn't believe that there was a problem with the prints. Dealing with this company was super frustrating and disappointing.

Wall Calendar

Quality

The wall calendars I got from that company were such a letdown. After just a month, all seven of them started curling at the edges, and they looked awful on my walls. I tried to contact the company for help, but their customer service was nowhere to be found. The chat support seemed like a robot and didn't actually help at all. I was super bummed about how low the quality and service were from that company.

Eight defective photo books

Quality

I recently bought eight photo books for work, costing me a whopping $382, but they arrived in terrible shape with pages all warped up, making it impossible to close the covers properly. I tried reaching out for help, but their customer service has been just awful. They don't even have a phone number anymore, only this 'Chat' option, probably to avoid dealing with all the complaints they get. I tried several times to get things sorted out, even asked to talk to higher-ups, but they just kept ignoring me. When I tried to reach out to the CEO, they flat out said no and even went as far as deleting my account. It's really sad to see a company that used to be so good now do so poorly when it comes to helping out their customers.

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About Snapfish

Snapfish is a web-based photo sharing and photo printing service. Established in 1999, the company allows users to upload, share, and print their photographs. Snapfish also offers a range of personalized photo products such as photo books, cards, and gifts. Over the years, Snapfish has grown significantly, expanding its offerings and establishing itself as a key player in the digital photo services market. Its services are accessible via its website and mobile app, enabling customers to manage their photos and order prints and products with ease.

Contact Information

🌐 snapfish.com

Last update: November 29, 2024

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