Shutterfly

Shutterfly - Reviews and experiences

Average rating
6.0 /10
Based on 20 reviews
Nov 2023-Apr 2024
Star distribution
50
42x
39x
29x
10

Review transparency

Origin: voluntary submissions: no post-purchase invitations, no rewards
Verification: no standard purchase verification; basic checks against abuse
Moderation: spam/advertising/personal data is removed
Response & dispute: company can respond; users can report reviews via "Report review"

Reviews (20)

I made so many projects over the years

Service

I made so much cool stuff on this site! I made all sorts of photo books and they always turn out amazing. The customer service is top-notch, and they always help me out when I mess up. Just make sure to use good quality photos, otherwise your projects won't look as good. Start early so you can get your stuff on time!

Incorrect order received

Service

I had such a terrible experience with this company. They totally messed up my order and when I tried to get it sorted out, they just kept making excuses. I definitely won't be using their service again and I suggest others to be careful too.

Photo album purchase

Service

I've been a loyal customer for a while now, but my recent experience was a total letdown, eh. I was putting together a photo album of our jam-packed year, and then I find out I hit the photo limit for the album. Total bummer, eh! Customer service backed up the limit and even suggested I delete some photos to make room for more. Like, seriously? I included those photos because they mean something to me. Needless to say, I'm not going to use this service again.

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About Shutterfly

Shutterfly, Inc. is an American internet-based company specializing in image publishing, photography, and printing services. Founded in 1999, the company provides a platform for consumers to create personalized photo gifts such as books, holiday cards, and various photo-based merchandise. Shutterfly has grown over the years by acquiring several photo-based companies, allowing it to expand its product offerings and customer base. The company's services enable users to preserve their memories through print products while offering tools for editing, arranging, and personalizing their photographs.

Contact Information

🌐 shutterfly.com

Last update: November 29, 2024

Website (Partner link)

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