
Shutterfly - Reviews and experiences
Nov 2023-Apr 2024
Review transparency
Origin: voluntary submissions: no post-purchase invitations, no rewards
Verification: no standard purchase verification; basic checks against abuse
Moderation: spam/advertising/personal data is removed
Response & dispute: company can respond; users can report reviews via "Report review"
Reviews (20)
Loading reviews...
Travel photo book
Travel photo book
QualityI recently bought a travel photo book online and put a lot of effort into editing it just right. I made sure there were no mistakes and that the font was consistent all the way through. But when I got the finished book, I was super let down. The first page had a big typo - "NEW DELHI" was spelled correctly at the top, but was messed up as "N2w Deli" at the bottom in two different fonts. And then there was a page that was supposed to show the different ways of getting around on the trip - "Planes, Trains, Boats, and Bikes." But instead, it said "PLAINS." What a disaster! It totally ruined the gift I spent so much time making. I felt pretty embarrassed and disappointed with the lousy quality of the final product.
Printing pictures
Printing pictures
QualityThe colors are always weird, and you can't even print cards in the right size. Also, the way you use it is just so frustrating. They should really make it easier for people to customize their prints.
Ordered printed plates
Ordered printed plates
QualityI got some plates printed, and two arrived broken, just like my mom's fave vase. When I asked them to fix it, it was a real headache, like trying to solve a Rubik's cube blindfolded. It was a disaster, like when my dog got into the trash and scattered it all over the yard. I'd warn my BFF to steer clear of this company, just like I steer clear of broccoli at dinner.
Photo book creation
Photo book creation
QualityI just ordered a photo book for my mom's birthday from this company, and I have to tell you, I was super bummed with how it turned out. I spent a lot of time picking out the perfect family photos from over the years, but when I got the final product, it was a total letdown. The photos I uploaded were supposed to be high-quality shots from my Sony A7iv camera, but they came out all fuzzy and not so great. I even tried to fix things by making the book smaller and going with a soft cover to save money, but the image quality still stunk.
Gift card issue
Gift card issue
QualityI just bought a gift card from this company and had a big problem trying to use it. When I tried to see the number on the card, the paper ripped off and took the number with it, so now it's no good. I contacted customer service and sent them pictures of the messed up card, but they couldn't help me at all. It really sucks that I'm out 50 bucks because of a badly made gift card. I thought a good company like this would have better quality and service.
Recent book orders
Recent book orders
QualityI've been a loyal customer at (brand) for a long time now and have always loved the photo books I've ordered in the past. But lately, I've been pretty disappointed with my recent orders. The last few books I got were printed off-center vertically, so the text at the bottom of the pages got cut off. On top of that, there were these thin white lines at the top of each page, and the pages looked all frayed like they were badly cut. And the lack of mid-tones in the printing made the images seem flat, with details in the darker areas totally disappearing. Even a stunning photo on the cover of one of my books lost its beauty on the inside page, which drove me nuts. Overall, my recent experience with (brand) has been anything but satisfying.
Photo book with poor quality images
Photo book with poor quality images
QualityThe photo book I ordered from this company was a major letdown, eh? The pictures turned out all blurry and pixelated, like they went through some sort of printing disaster that made them lose quality, you know? Even though they offered to redo the book for free, I wasn't keen on getting another crummy copy. Their supposed "100% satisfaction guarantee" didn't hold up, and it looks like there's a problem with how they make their books that makes the images look bad. After putting in hours of work to put together my book just right, I was really disappointed by how it turned out, eh.
About Shutterfly
Shutterfly, Inc. is an American internet-based company specializing in image publishing, photography, and printing services. Founded in 1999, the company provides a platform for consumers to create personalized photo gifts such as books, holiday cards, and various photo-based merchandise. Shutterfly has grown over the years by acquiring several photo-based companies, allowing it to expand its product offerings and customer base. The company's services enable users to preserve their memories through print products while offering tools for editing, arranging, and personalizing their photographs.
Contact Information
Categories Shutterfly
Related companies
Last update: November 29, 2024
Website (Partner link)Advertising notice: Some links are affiliate links. For purchases made through them, we may receive a commission – at no additional cost to you.




Comments
Be the first with a response!