Fold3 - Reviews and experiences

This company, a sister company to a well-known genealogy website, is boldly charging extra fees for access to British war records that used to be free on their main site. It's obvious that their top priority is making as much money from customers as they can, even if it means exploiting their loyal subscribers. What's more, they don't hesitate to take money from customers without permission, acting like digital thieves. Be cautious of this deceptive behavior and consider carefully before backing such unethical practices.

I just signed up for an online subscription and man, was I let down. The info they gave me was half-baked, unverified, and just plain wrong. I thought it would be better. I tried to cancel my sub by emailing them like they said, but got zilch in response. I felt so annoyed, like I was getting ripped off. Then, I found out they charged my credit card for a whole year without asking me! I'm really worried about what this company is up to. They're not being upfront and I'm starting to doubt if they're running an honest business.