Fold3

Fold3 - Reviews and experiences

Average rating
5.4 /10
Based on 20 reviews
Oct 2023-Apr 2024
Star distribution
50
40
311x
26x
13x

Review transparency

Origin: voluntary submissions: no post-purchase invitations, no rewards
Verification: no standard purchase verification; basic checks against abuse
Moderation: spam/advertising/personal data is removed
Response & dispute: company can respond; users can report reviews via "Report review"

Reviews (20)

Civil War records search

Communication

I recently tried to find info on a British cousin who fought in the US Civil War and got hurt. But, honestly, my experience with this service was a huge letdown. I tried reaching out to customer service so many times, but they never got back to me. It's really disappointing to see a platform that used to be good bring down the reputation of a well-known brand like Ancestry.com.

Tomes à hype at loot

Communication

I recently emailed the customer support team for some help with a question I had. Unfortunately, the reply I got was not at all helpful and seemed like a generic, copy-paste response. It was kind of a letdown to see such a lack of personal touch and care for customer concerns. So, because of this, I've made up my mind not to renew my subscription with the company.

Free trial offer.

Communication

I thought I'd give it a try since they offered a free trial, but turns out the platform isn't that useful for UK genealogists like me. I'm finding it really annoying that there's hardly any info on how to cancel my subscription, and it seems like they're making it tricky on purpose. Good thing my debit card on there is outdated, so they can't renew my subscription.

Write your own review

Do you already have an account? Login

0.0
Rating
Order
Service
Price
Delivery

Do you already have an account? Login

About Fold3

Fold3 is an online digital archive that offers access to military records, including stories, photos, and personal documents of the men and women who served in the military from various countries. The platform, named after a traditional flag folding ceremony at a veteran's funeral, aims to provide a comprehensive and respectful resource for researchers, historians, genealogists, and military enthusiasts to explore and honor the records of those who served in armed forces. Fold3 works in partnership with various national archives and institutions to digitize and make available a wide range of military records, dating from the Revolutionary War to recent conflicts. The company's meticulous approach to preserving and presenting historical records facilitates an insightful exploration of military history for its users.

Contact Information

🌐 fold3.com

Last update: November 29, 2024

Website (Partner link)

Advertising notice: Some links are affiliate links. For purchases made through them, we may receive a commission – at no additional cost to you.

Menu