Fold3 - Reviews and experiences

As a customer searching for British records, I gotta say I felt like the platform was way too centered on American records and kinda had a bias towards them. It was a real challenge to find the British records I was after. The search bar wasn't easy to use, and even when I had a clear idea of what I needed, it was a struggle to locate it. The layout of the home page just added to the confusion and frustration of trying to dig up relevant British documents. Honestly, I felt like I wasn't really getting bang for my buck, especially when I compared it to other platforms that give more priority to British records.

Using this website was super frustrating. I was trying to find war records from one country, but kept getting results from another country. Even when I tried to use filters, I just got bombarded with irrelevant stuff. It felt like a huge waste of time and energy trying to find what I needed on this website.

The records from the UK on this platform are displayed so poorly, it's impossible to read them. Trying to print them out doesn't really work either. I only lasted a month before I couldn't handle the frustration of trying to find anything.

Alright, so I was really looking forward to checking out my family's military records, but then I got really confused about what kind of membership I needed to access them on this website. I ended up creating an account, only to realize it was the wrong one! And now I can't even figure out how to delete the account or log out properly. It's so frustrating! Why can't they make it simpler for people to understand?