Coursera - Reviews and experiences

I started using Coursera after being laid off, mostly to keep my skills from getting rusty while job hunting. The courses were easy to access right away, so the digital delivery side was smooth. Then my Plus plan renewed before I caught it, which was not ideal for my very unimpressed bank account. Customer support got back to me quickly, listened, and sorted a refund within two days. Honestly, I expected a robot maze. Really glad it turned out better than that.

The app kept spinning when I tried to get into my course, and after a while it was pretty clear this wasn’t just my connection. I contacted support and the agent was polite, to be fair, and explained that engineering already knew about the issue. They added my case to the report, which is something, but there was no timeline or workaround offered. What bothered me most was the billing side. I asked whether the payment date could be moved or if I could get credit for the days I couldn’t use the course, and the answer was simply no. I’ve had issues with other online services before, but usually they offer some kind of adjustment when their platform is down. Here, I was still expected to pay while having no access. That felt disappointing.

I had a nagging feeling after signing up that I might have missed something, but I did not expect a 51-euro subscription charge to appear without any clear warning. I never saw a proper confirmation that I was being placed on a premium plan, and I did not get an email beforehand saying I would be billed. That is where my doubts turned into frustration. I tried to sort it out through the usual support options, including email and Instagram, but everything seemed to lead back to automated replies. Maybe there is a way to reach a person, but I could not find one. For a company this large, the billing process should be much clearer and support should not feel like a loop. I would suggest checking every subscription detail carefully before signing up.

I started the Microsoft Power BI Data Analyst program a few weeks ago, and honestly, it was going smoothly until my completed work disappeared. Then it happened again, which was pretty discouraging. The part that bothered me most wasn’t even the issue itself, but not knowing whether I’d have to redo everything. Support took about five days to get it sorted out. That’s longer than I’d hoped, especially when you’re trying to stick to a study schedule. Once my case got escalated, though, the support person was much more helpful and asked for screenshots and specific details instead of sending generic replies. My progress was restored, so that was a relief. Still, they couldn’t tell me why it happened in the first place. It works fine now, but I’m saving screenshots of grades and completed modules from here on out, just in case.

check the renewal amount before clicking anything.

Halfway through the certificate, the billing issue took over more of my attention than the actual lessons. A former colleague had pointed me to the platform after I mentioned wanting to brush up on a work skill, and I first noticed the course through her recommendation.

The company offered a 14-day trial period with a promise that if you requested a refund within that time, you would get one. I did just that when I wanted to cancel my annual subscription, but they totally ignored my request. That's just not right and makes me think they're running a scam. I'd warn others to steer clear of this company because they don't even follow their own rules.

I gotta tell ya, I thought I scored a killer deal on some professional certificate courses recently. But man, was I in for a surprise! After just a few days, they started tacking on extra fees for every dang module. I tried reaching out to customer service, but no luck - no help at all. Doesn't look like this service is as legit as they say. I'm pretty ticked off and bummed that I wasted my hard-earned cash and time on this. You can bet I won't be sticking around with them. I'm taking my business somewhere else, for sure.

The online course certification I bought had a limited time, but no one told me when it would end or gave me a heads up as it got closer. It was so annoying not to be offered any solutions or other choices, which made me feel caught off guard and let down by the whole thing. People should always be kept in the loop and have different options when time is running out.

There are like so many courses to choose from, eh? Whether you're into computer stuff, or personal growth, or makeup, or history, or coding, or finances, it's all there for the takin'! Pretty cool, eh? I've had to take some courses for work before, and the interface was just so easy to use, eh.

I was pretty ticked off when I found out that even though I deleted my account months ago, there have been sneaky charges showing up on my account every month. It's really frustrating to see a company that's supposed to be all about education pulling shady moves like that. On top of that, their courses were nothing special, just run-of-the-mill. After my experience, I wouldn't feel right telling anyone to sign up for their subscription service.

This course I took is terrible compared to others like Data Camp or Udemy! I couldn't even practice what I was learning. The tests were pointless and didn't help me at all. I'm never using this platform again!

I've tested out a few different e-learning platforms, but one really caught my attention. This one platform not only had great content but also a really easy-to-use interface. I've been using it for a couple of years now and can honestly say I've learned a lot and developed some skills through it. There was one time though when I was promised a discount on a course but never got it, which was a letdown. Also, I think they could be more upfront about course fees since some courses end up costing more after you've already signed up.

I signed up for this awesome online course during a New Year deal and got an annual plan for about $160. Not all the courses are included in the plan, so remember that. It's a fantastic way to start learning new things and improve your tech skills. If you really want to excel, you need to put in the effort on your own projects. The more time you dedicate, the more benefits you'll see. Don't pay attention to the negative reviews from people complaining about payment issues - either the payment system is malfunctioning (which is doubtful) or they simply didn't read the terms and conditions carefully.

It's too bad to hear about your experience with the subscription process. It's really important to know what you're getting into when you sign up for something. You don't want to be caught off guard by any hidden fees or problems. Make sure you take the time to go through all the details before you make a decision, especially when it comes to online learning. Sometimes those subscription offers can be tricky. And if you have any questions or concerns, don't be afraid to reach out to the customer service team. It's better to be safe than sorry!

I just finished taking a course online and had a problem getting my certificate. Even though I put in effort and money into the course, the system didn't recognize that I finished and wouldn't give me the certificate I deserved. It's super annoying to have no help or direction on how to fix this issue. Plus, canceling my membership was a huge hassle with tons of unnecessary steps and roadblocks. All in all, my experience was not great and I really recommend staying away from this platform. Just watch out.

Eh, I don't get why some folks are dissing online courses. I did 4 of 'em and got my certificates no sweat. They even make you verify your identity just to make sure you're not some faker trying to pull a fast one. And seriously, if you're not into a small monthly fee, think about shelling out thousands for a traditional course. C'mon, it's a sweet deal, eh! The only thing is they should let you snag a refund if things go haywire or you wrap up the course and don't need it anymore.

Coursera has some really great expert-level courses that are hard to come by elsewhere, but there just aren't enough courses in that category. I figured I'd give the Plus membership trial a shot, and it's actually been pretty good so far. I'm thinking of sticking with it, but I am a bit nervous about the payment problems that lots of people have mentioned after the trial period.

I just wanted to say that I had a really hard time with the online learning platform. It was so frustrating to navigate and not very user-friendly. The layout of the website was so confusing, it felt like it was made by someone who didn't really know what they were doing. I checked out another platform, and wow, what a difference! It was way easier to use and understand. Honestly, based on my experience, I wouldn't suggest using this platform to anyone.

The courses were decent to begin with, but then I began to notice some problems. They were talking about files that didn't even exist and some of the content was just plain wrong. On top of that, their customer service is terrible - they only have a worthless chatbot and no real people to talk to. It's frustrating when you have questions or issues. I saw lots of complaints on their forum that they don't seem to deal with. They really need to improve by updating their content and actually providing support to their customers.