DoorDash

DoorDash - Reviews and experiences

Average rating
5.4 /10
Based on 19 reviews
Oct 2023-Mar 2024
Star distribution
50
40
39x
29x
11x

Review transparency

Origin: voluntary submissions: no post-purchase invitations, no rewards
Verification: no standard purchase verification; basic checks against abuse
Moderation: spam/advertising/personal data is removed
Response & dispute: company can respond; users can report reviews via "Report review"

Reviews (19)

Dry ice purchase

Price

So, like, I recently placed an order for $3 worth of dry ice using a delivery service and man, what a disappointment. They ended up overcharging me $14 for the product and get this, I ended up with a regular bag of ice instead of the dry ice I actually ordered! When I reached out to both the driver and the customer service team about this mess, I got no help at all. The driver just ignored the issue and DoorDash didn't seem to care much either. And on top of everything, they still had the nerve to charge me a $2 tip for that terrible service. I gotta say, this has been by far the worst experience I've ever had with a delivery company, eh.

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About DoorDash

DoorDash Inc. is an American technology company that operates an online food ordering and delivery platform. Founded in 2013 by Stanford University students Tony Xu, Stanley Tang, Andy Fang, and Evan Moore, the company is headquartered in San Francisco, California. DoorDash facilitates door-to-door delivery by connecting customers with local restaurants and stores, allowing users to select goods via a mobile app or website. Initially focused on restaurant meal delivery, its services have since expanded to include the delivery of groceries, alcohol, and convenience store items in various markets. DoorDash has experienced significant growth, becoming one of the largest third-party delivery services in the U.S. by 2019. It went public in December 2020, further solidifying its presence in the delivery and logistics industry.

Contact Information

🌐 www.doordash.com

Last update: November 29, 2024

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