DoorDash - Reviews and experiences
Oct 2023-Mar 2024
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Reviews (19)
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Unfulfilled order
Unfulfilled order
AvailabilityI can't believe the lack of accountability and responsibility from this delivery service, eh. After being told over and over that my item wasn't available, I thought for sure I wouldn't be charged for it. But guess what, a week later, I see on my bill that I was still charged for something I never got, eh. This is totally not cool. Customer service was totally useless and their response was like they didn't even care, eh. It's so aggravating to get charged for a mistake made by their own shopper, and I'm definitely not using this service again, eh.
Food delivery experience
Food delivery experience
AvailabilityMy recent experience with the food delivery service was really frustrating. I ordered something, but then they told me it wasn't available after they had already charged me. The refund took forever, and when I tried to get help from customer service, they were no help at all. So, I ended up just canceling my account because of the bad experience.
About DoorDash
DoorDash Inc. is an American technology company that operates an online food ordering and delivery platform. Founded in 2013 by Stanford University students Tony Xu, Stanley Tang, Andy Fang, and Evan Moore, the company is headquartered in San Francisco, California. DoorDash facilitates door-to-door delivery by connecting customers with local restaurants and stores, allowing users to select goods via a mobile app or website. Initially focused on restaurant meal delivery, its services have since expanded to include the delivery of groceries, alcohol, and convenience store items in various markets. DoorDash has experienced significant growth, becoming one of the largest third-party delivery services in the U.S. by 2019. It went public in December 2020, further solidifying its presence in the delivery and logistics industry.
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Categories DoorDash
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Last update: November 29, 2024
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