Coffee Friend - Overall Rating based on 25 reviews
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Plug adapter
I just bought a plug adapter from this online store. The price was good, and it arrived when they said it would. The quality of the plug adapter was good and it did what I needed it to do. The only issue was that the tracking number they gave me didn't work, but when I reached out to customer service for an update, they assured me it would arrive on time. In the end, I was happy with my purchase and the service I got.
Coffee machine
I just bought a coffee machine from this store. The price was good and I'm happy with the product. But, I was let down by the delivery service. It took almost three weeks to get my order, way longer than I thought. I would've liked it better if they had let me know about the delay.
My frappuccino, fast service
So, I went to Coffee Friend and grabbed myself a frappuccino. It was super tasty, just how I like it. The lady at the counter was really friendly and she even hooked me up with a straw and a bunch of extra napkins. The place was a bit noisy, but it didn't bother me because my frappuccino was hitting the spot!
Replacement coffee machine
I needed a new coffee machine because my old one was busted, so I thought I'd order from this spot. The delivery came quick and the packaging was good. I found the perfect replacement that suited me just right, and the price was fair. All in all, I was pleased with my buy and would suggest it to others.
Dolce gusto grande pods
I was so excited to discover a store in Canada that actually had the dolce gusto grande pods, because they're not easy to find here. But I have to admit, I was a little bummed out by how long it took for them to ship out my order. Eventually, my package did show up, but it definitely took longer than I expected.
New coffee machine
This place is amazing! I ordered a new coffee machine and got it really fast. The service was so good and quick, way better than I expected. I'll definitely tell all my friends and family about this place. You guys are doing an awesome job!
Sodastream syrups
I just ordered some sodastream syrups that I couldn't find in stores nearby. I was really happy to see that the prices were cheaper than usual in Canada. Plus, the delivery was quick, and I got my order right on time. I had a good experience overall, and I'll definitely be ordering from them again.
Coffee machine with continental plug
I was so pumped for my new coffee maker to show up, but man, was I let down when I saw it had a plug that didn't fit my adapter. Now I gotta wait 'til Wednesday for an EU to UK adapter from Amazon just to have my coffee fix. This whole situation is just unreal, like really, who ships a coffee maker with the wrong plug? There goes my plan to start my days off on the right foot.
Nespresso Machine
Hey there! I just wanted to let you know that I was pretty bummed out about the service I got as a customer at your store. The Nespresso Machine I bought came from stock for the Baltic states, so I couldn't use the paperwork or the 20 Euro coffee voucher here in the UK. I feel like you guys didn't pay enough attention to the details and didn't really care about making sure your customers are happy. It seems like making money is more important to you than making sure we have a good experience. That's just not cool. Customers deserve to be treated better than that.
DeLonghi coffee machine with filter issue
I just bought a DeLonghi coffee machine from this store and at first had a problem with the filter. It took a while to sort it out because of emailing back and forth, but I finally got the right part and the machine was working great after that.
Faulty Ascaso espresso machine
I bought an Ascaso espresso machine from Coffee Friend. It was kind of a bummer because it arrived with a fault. But the folks at Coffee Friend really came through for me. They quickly got a courier to pick up the faulty machine and sent me a replacement right away. I'm happy to say the new one works like a charm. I'm satisfied with how everything turned out. Awesome service all around, eh?
Espresso and croissant
The service at this cafe is so amazing, eh? I ordered an espresso and croissant not too long ago, and even though there was a delay with the delivery guy, Coffee Friend quickly checked in to make sure my order got to me on time. They called me a few times to keep me in the loop on my order, which was really nice of them. The folks at Coffee Friend were super friendly and really on the ball with their service, eh? They definitely lived up to their name in every way.
I got a yummy latte with a cookie!
The latte was amazing and the cookie was delicious as well! I really liked how they made the latte just like I wanted - not too hot and not too cold. The staff was really friendly and nice, and they even gave me a big smile when they gave me my order. The only downside was that I had to wait a bit longer than I would have liked for my order to be ready.
Coffee machine
I just bought a coffee machine from that store. I was a bit confused about when it would be delivered, but the customer service folks were quick to respond and clear things up for me. It did take a little longer than I thought for the machine to get here, but the coffee it makes is totally worth it.
Mignon Specialita grinder purchase
My recent buy of a Mignon Specialita grinder at Coffee Friend went really well. It was a good deal and the whole process of ordering was easy and quick. They kept me updated on my order status. When I got the grinder and put it together, there was a problem with the fork not fitting right. But the customer service at Coffee Friend was amazing. They sent me a new fork that worked perfectly, no trouble at all. I totally recommend both Coffee Friend and the Mignon Specialita grinder for their awesome products and service.
Stag kettle and chocolate
I had a question about a stag kettle I bought for my 18-year-old grandson who loves coffee, and I was super impressed with how fast and efficient the company got back to me. They not only answered my question right away but also added a nice surprise chocolate in the box. The customer service and attention to detail were top-notch, way beyond what I expected. Definitely made me a happy and satisfied customer.
Coffee machine and accessories
Eh, so I placed an order for a coffee machine and some extras from this place, and to be honest, I was a bit miffed when I saw that one of the items would take a while to arrive. But I decided to shoot them an email about it, and they got back to me pretty quick. They offered to swap it out for something they had available right away. Once that was all squared away, my order showed up super fast with all the tracking updates. I did notice that the coffee machine had a European plug, but they mentioned that in the description and even included an adapter, so it wasn't a big deal. All in all, really pleased with my purchase, especially for the price.
Coffee machine
We're totally in love with our new coffee maker, eh? It's basically a must-have in our daily routine now, we're using it all the time. It's been so fun trying out all the different coffee styles, and being able to customize our drinks exactly how we like them is a total game-changer. The machine showed up real quick and was wrapped up like a present, which just made us even more excited for it to arrive. Thanks a latte, eh!
Coffee machine purchase
Rose, the staff member, was absolutely amazing! She helped me out with buying my coffee machine, suggested a descaler for upkeep, and even gave me a bag of coffee for free. Her expertise and support were so helpful, and they made my whole experience great. I really liked how she made sure I was happy with my purchase. Thanks a lot, Rose!
Silver coffee machine
I was so disappointed when I finally got my coffee machine, and it was this ugly grey-green color instead of the shiny silver one I was hoping for. Plus, the plug was completely wrong, and the adapter they gave me didn't even fit. Thankfully, they sent me a replacement that actually worked, so that was a relief. The customer service turned out to be pretty good because they assisted me with fixing all the issues, and now my machine is finally working fine.
Review with most votes
Product received in perfect co
I was a bit unsure about buying because of some bad reviews, but I decided to give it a shot and it turned out better than I expected. The delivery was quick and the product was... Read onBy: B. Stark