Coffee Friend

Coffee Friend - Reviews and experiences

Average rating
8.6 /10
Based on 27 reviews
Oct 2023-Mar 2026
Star distribution
56x
414x
34x
23x
10

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Reviews (27)

Finally, the coffee I wanted (after a chaotic detour)

Delivery

the group feels solid, the portafilter sits nice and snug, and the steam wand gives a really creamy texture — makes mornings feel a bit more civilized. Interface is straightforward, not flashy, and it warms up fast; shots pull consistently once you get the grind dialled in. I had a rough time with the seller, Coffee Friend — turns out they operate out of Lithuania and the whole warranty return was a headache. They gave strict packing rules and wanted photos, then the courier no-showed, delays piled up, and when the machine finally turned up it was damaged. That was frustrating, I won’t sugarcoat it. In the end I paid a local repair shop to sort the bent frame and fittings because I just wanted to use it. I did get my drip tray back eventually, so that was a relief. Despite the shipping mess, the machine itself performs really well and feels like a premium bit of kit; I’m genuinely happy with the espresso it makes. If you order from that company, be prepared for possible delivery/vendor drama — but if the machine arrives intact or you can get it repaired, it’s worth it for the way it handles and the crema it makes. Grateful it’s now humming away in my kitchen.

Coffee machine

Delivery

I just bought a coffee machine from this store. The price was good and I'm happy with the product. But, I was let down by the delivery service. It took almost three weeks to get my order, way longer than I thought. I would've liked it better if they had let me know about the delay.

Replacement coffee machine

Delivery

I needed a new coffee machine because my old one was busted, so I thought I'd order from this spot. The delivery came quick and the packaging was good. I found the perfect replacement that suited me just right, and the price was fair. All in all, I was pleased with my buy and would suggest it to others.

Dolce gusto grande pods

Delivery

I was so excited to discover a store in Canada that actually had the dolce gusto grande pods, because they're not easy to find here. But I have to admit, I was a little bummed out by how long it took for them to ship out my order. Eventually, my package did show up, but it definitely took longer than I expected.

Coffee machine

Delivery

We're totally in love with our new coffee maker, eh? It's basically a must-have in our daily routine now, we're using it all the time. It's been so fun trying out all the different coffee styles, and being able to customize our drinks exactly how we like them is a total game-changer. The machine showed up real quick and was wrapped up like a present, which just made us even more excited for it to arrive. Thanks a latte, eh!

prompt delivery, easy setup

Delivery

The delivery was so fast, eh! My product came in perfect shape and was super easy to set up. I was really happy with how quick the delivery was and how easy it was to get everything set up and ready to go.

Quick delivery, competitive pricing

Delivery

Awesome service, prices that won't break the bank, and super fast delivery! I decided to order on a whim late Tuesday night, and I was so happy to see it show up on my doorstep Thursday morning. This company totally went above and beyond my expectations, I'll definitely be coming back for more!

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About Coffee Friend

Coffee Friend is a company specializing in the retail of coffee and coffee equipment. Established in Lithuania, it has expanded its presence to various European countries and beyond. The company offers a wide range of products, including coffee beans, coffee machines, grinders, and accessories, catering to both individual consumers and businesses. Coffee Friend prides itself on providing expert advice and high-quality customer service to coffee enthusiasts, helping them find the perfect products to suit their needs. Through its online platform and physical stores, Coffee Friend aims to share its passion for coffee with a global audience.

Contact Information

166 College Road

HA1 1BH Harrow

United Kingdom

📧 hello@coffeefriend.co.uk

☎ 01202029699

🌐 thecoffeemate.co.uk

Last update: March 23, 2026

Website (Partner link)

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