Coffee Friend - Reviews and experiences

Simon was patient on the phone and walked me through what to expect, which calmed me down. The tracking page, though, felt useless — it showed my order was received and then nothing updated until the day it finally left the warehouse, eight business days later. The site said 8–12 days and it did fall into that window, but since the item showed as in stock when I bought it, the wait and silence were a bit frustrating. The cooker itself looks well made and I’ve already used it for quick weeknight rice and a slow stew — saves me time for work lunches and the kids’ dinners. I’ll need a few more cooks to judge durability, but so far so good. Overall I’m pleased with the product and the service person, annoyed by the dispatch opacity, and hopeful the next order will be a bit smoother.

I just bought a plug adapter from this online store. The price was good, and it arrived when they said it would. The quality of the plug adapter was good and it did what I needed it to do. The only issue was that the tracking number they gave me didn't work, but when I reached out to customer service for an update, they assured me it would arrive on time. In the end, I was happy with my purchase and the service I got.

I just bought a coffee machine from that store. I was a bit confused about when it would be delivered, but the customer service folks were quick to respond and clear things up for me. It did take a little longer than I thought for the machine to get here, but the coffee it makes is totally worth it.

Eh, so I placed an order for a coffee machine and some extras from this place, and to be honest, I was a bit miffed when I saw that one of the items would take a while to arrive. But I decided to shoot them an email about it, and they got back to me pretty quick. They offered to swap it out for something they had available right away. Once that was all squared away, my order showed up super fast with all the tracking updates. I did notice that the coffee machine had a European plug, but they mentioned that in the description and even included an adapter, so it wasn't a big deal. All in all, really pleased with my purchase, especially for the price.