Zebit

Zebit - Reviews and experiences

Average rating
7.4 /10
Based on 20 reviews
Nov 2023-May 2024
Star distribution
56x
44x
35x
24x
11x

Review transparency

Origin: voluntary submissions: no post-purchase invitations, no rewards
Verification: no standard purchase verification; basic checks against abuse
Moderation: spam/advertising/personal data is removed
Response & dispute: company can respond; users can report reviews via "Report review"

Reviews (20)

Incomplete order, lack of communication

Communication

I'm really annoyed with this company. I placed an order and only got some of my stuff. They didn't even tell me what's up, just left me hanging. And now I have to pay for stuff I never even got at the end of the month. That's just not cool. I'll pay for what I did get, but I'm not giving them any extra money. They better fix this and talk to me like they should.

Ecerts availability clarification

Communication

I need to find out when the Ecerts will be back. I've sent a bunch of emails in the last few months, telling them how important Ecerts are for me, especially during the holidays when I have a big family to buy for. I've had good experiences with this company before, but not getting a clear answer about when Ecerts will be available is worrying.

Recent Customer Experience

Communication

I had a really annoying situation with this one company I've been buying from for like ten years. For the last few months, I couldn't place an order and their customer service was impossible to reach. I tried so many times but got no answers or reasons for the bad service. I rely on them for holiday shopping and not hearing back was a letdown. It definitely changed how I see the brand. Companies need to communicate with customers in situations like this to keep us loyal.

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About Zebit

Zebit is a financial services company that offers a buy now, pay later (BNPL) platform aimed at providing a credit solution to consumers who may have limited access to traditional financing options. It allows customers to purchase a wide array of products from its online marketplace and pay for them over time without incurring interest or fees, assuming payments are made as scheduled. Zebit targets shoppers with varying credit backgrounds, offering them a way to buy items immediately and pay in installments, thereby helping those who are underserved by traditional financial institutions. The company was founded with the mission of providing fair and transparent credit options to consumers, aiming to improve financial inclusivity.

Contact Information

9920 Pacific Heights Blvd, Suite 150

92121 San Diego, CA

United States

📧 help@zebit.com

☎ 855-449-3248

🌐 zebit.com

Last update: November 29, 2024

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