Zebit - Reviews and experiences

I had a really frustrating time dealing with their two-factor authentication thing. I kept trying to fix it, but I never got that second email. The customer service was no help at all, and their bot just couldn't get what my real problem was. And with their call center closed because of the pandemic, there was just no way to talk to a real person about it. In the end, I had to make a complaint to the FTC and even got in touch with the San Diego Business news to investigate their shady ways. And then, those high delivery fees on gift cards got me thinking about a possible lawsuit.

I really like the app, it's awesome and I've been telling all my buddies about it. But seriously, this is the second time I've tried to buy stuff and my account keeps freezing! I was just trying to order some Christmas gifts and boom, frozen! Like, what's happening? And when I email them, it takes forever for them to reply. I'm so upset that this has happened to me twice in a row, not cool at all!