Zebit

Zebit - Reviews and experiences

Average rating
7.4 /10
Based on 20 reviews
Nov 2023-May 2024
Star distribution
56x
44x
35x
24x
11x

Review transparency

Origin: voluntary submissions: no post-purchase invitations, no rewards
Verification: no standard purchase verification; basic checks against abuse
Moderation: spam/advertising/personal data is removed
Response & dispute: company can respond; users can report reviews via "Report review"

Reviews (20)

Website maintenance issue

App & Portal

I've been trying to buy something on the website, but every time I go to check out, it says "Under Maintenance." I've emailed customer service a bunch of times, but they haven't gotten back to me at all. It's annoying to see them commenting on other reviews telling people to email them, but then not replying to my emails. The whole thing seems sketchy, especially with that vendor review saying they haven't been paid.

REI e-certificate gift card

App & Portal

My first time using the app to shop was amazing! The interface was so easy to use and it was a breeze to find my way around. I was happy to see they had lots of products from well-known companies, and I was able to get the exact REI gift card I wanted. Being able to buy an e-certificate just made everything even better. Checking out was smooth and simple, and my friend loved the gift.

Recent ordering issues

App & Portal

I've been having issues trying to order stuff on the website lately. It's been months now and customers still can't buy anything, and the company isn't really saying much about it. I tried reaching out by email to get some answers, but the responses were kind of unclear and didn't really explain what was going on. It's frustrating to see a company not being honest and responsible when it comes to taking care of their customers. Especially with the holidays coming up, it's worrying that these problems haven't been fixed yet, even now that it's November 28th.

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About Zebit

Zebit is a financial services company that offers a buy now, pay later (BNPL) platform aimed at providing a credit solution to consumers who may have limited access to traditional financing options. It allows customers to purchase a wide array of products from its online marketplace and pay for them over time without incurring interest or fees, assuming payments are made as scheduled. Zebit targets shoppers with varying credit backgrounds, offering them a way to buy items immediately and pay in installments, thereby helping those who are underserved by traditional financial institutions. The company was founded with the mission of providing fair and transparent credit options to consumers, aiming to improve financial inclusivity.

Contact Information

9920 Pacific Heights Blvd, Suite 150

92121 San Diego, CA

United States

📧 help@zebit.com

☎ 855-449-3248

🌐 zebit.com

Last update: November 29, 2024

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