OK Mobility - Reviews and experiences

I’d rent from them again, but only if I know exactly where to meet — the car was good, pick-up was not. I landed at Tunis and had filled the online check-in, but the local rep wasn’t waiting. I messaged and called the WhatsApp number a few times; he kept saying he was with another customer and on his way. After about an hour and a half he finally showed up and said we had to go to the company office outside the airport to finish paperwork. One annoying surprise: returns are processed at that office during business hours only, and if you have an early flight you might pay an extra fee. I got lucky — my flight fit their hours so dropping the car was painless. The vehicle itself was clean, drove fine for my daily errands and a short road trip, so that part worked. Just wish the pick-up/communication and the after-hours policy were clearer.