Green Motion International - Reviews and experiences

the city was awesome, the riads were charming, but the car rental gave us one small stress we didn’t expect. We were handed a car with a flat tyre (yup, straight away) and they just pumped it up at the gas station and sent us off. We didn’t feel great about it so we asked for another in our category, they said none were available unless we paid to upgrade — which we did, kind of annoyed but whatever, it was late and we needed wheels. When picking up the upgraded car the guy went over the scratches with us and made us film everything, which felt responsible and actually, I appreciated that part — made me think they cared about details. What we didn’t think to check properly was the windshield, because at a glance it looked totally fine. Big mistake. Returning the car the inspectors zeroed in on the windshield and flagged two tiny, almost invisible spots. They kept our deposit over those two dots. We’re convinced those marks were already there — we hadn’t driven on gravel or anything and parked in a garage at night — and honestly the whole thing felt like a setup since no one pointed out the glass when we picked up the car. So yeah, my tip: when you rent here, seriously get right up close to the windshield and film it from different angles, like annoyingly close. Make them show any tiny flaws on camera before you drive away. I’d still recommend visiting Fez — just use a different rental if you can, or at least be hyper vigilant at handover. Lesson learned, and now I always triple-check glass.

I saw the Green Motion deal as an add‑on on Expedia and almost skipped it. The rental was listed at CHF 5 a day. That looked too good to be true. My partner and I debated it for a few minutes. We usually rent right at Zurich Airport for CHF 40–60 a day and it's simple. Still, the price won. The booking said a shuttle would take five minutes from the airport. That was the main catch for me — off‑site pickup. I was wary that extra time or fees would appear later. Those doubts didn't fully go away.
We landed. The shuttle showed up, but the ride took about 20 minutes. Fine, not ideal. Then we waited in line at their small desk for over half an hour. The agent asked for a CHF 400 credit card hold. He also mentioned an extra CHF 290 for what sounded like insurance or a vignette, and said there might be an age fee because I’m over 75. I told him I didn't want the extra cover and he said they wouldn't charge it. I left the counter still uneasy but hoping it was sorted.
The car itself was okay. Small facility. No damage noted when we handed it back. The staff inspected it and said all good. Back home, though, I got an email from Green Motion claiming CHF 2,015 for a small scrape at the rear edge of the driver door — a 7 cm mark in their photos. They said CHF 400 was already debited and added a CHF 100 admin fee. I disputed the debit with my credit card company. The bank refused the direct charge, which helped. I’m still chasing the CHF 400 hold and the admin fee.
So, the rental worked in the basic sense — car moved, trip continued. But the process felt messy. The price was tempting. The experience left me cautious. I’ll think twice before trusting very low third‑party deals that require off‑site pickups.