Green Motion International - Reviews and experiences

the agent at the counter was genuinely helpful, friendly, and got me into a car quickly, no drama, which mattered after a long travel day. I’ve had worse with other companies where staff act like you’re a bother, so that was a pleasant contrast. Still, the fee was poorly communicated — not mentioned during either phone call or on the confirmation I had. It felt like a small bait-and-switch, and it put a dent in what started out as a smooth experience. I decided to pay because I needed to get going, but I also asked for a written explanation and a refund review. So, it’s mixed: efficient pickup and decent people, but transparency around prepaid bookings needs work. If they simply told me up front, I might have cancelled or rebooked differently, and that would’ve been fine. Overall I’d say it works — especially if your plans are firm — but be warned: if your flight is at risk of being cancelled, double-check policy on delayed pickups. I’ll probably try them again because the staff were so helpful, but I’ll definitely be extra cautious about the fine print next time.

if you ever book with them, double-check licence rules well in advance and get anything in writing. Emotionally, it was a letdown — I’ve rented cars for 20+ years, never been stranded like that.