Enterprise Rent-A-Car - Reviews and experiences

When I rented a car online, there were some problems with the vehicle they gave me. It had some damage already, like the paint peeling off in some spots. I made sure to take pictures of the damage right away so there wouldn't be any confusion with the rental company. I know cars get worn out when they're rented out, but it was still a bit disappointing to get a car in that kind of shape.

I got a van booked for moving to a new place but oh man, what a disaster! The first van was dirty all over, inside and out, and even had a cracked windshield. Then we switched to a second van that was filled with mud and leaves in the back, plus the front wheels were all wonky causing major shaking during a long 6-hour drive. The manager said I'd get a refund on my debit card but I never got it. Definitely the worst service I've ever dealt with.

So, I rented a car not too long ago and let me tell you, it was not a great experience at all. The car they gave me was in rough shape - cigarette burns everywhere, smelled like smoke, and even had a cracked windshield. And on top of that, it took forever to actually get the rental car, which was a huge hassle. They did end up giving me a different car, but the whole thing was just really disappointing overall. And then, when I returned the car, they tried to say I damaged the tire wall, even though I had proof that I didn't. It really makes me wonder about the quality and honesty of that rental service.