Enterprise Rent-A-Car - Reviews and experiences

Don't even think about renting from this place unless you're cool with getting hit with surprise charges all the time. They'll try to squeeze every penny out of you for the smallest things, and forget about customer service - it's like it doesn't even exist. My time there was a total nightmare and I wish I never even went near the place.

I rented a car and had to dish out extra cash for some add-ons, then they hit me up for even more money for some repairs. I only needed the wheels for 4 days, but ended up payin' for 5. They promised me a refund in 3 days, but it's been weeks now and still no sign of it! The service is brutal.

My experience with the car rental was quick and easy. But, I was really bummed out when I found out they charged me for a missing key months after I gave the car back. It felt shady and unfair. How am I supposed to return a car without a key and get the all-clear?

I recently had a terrible experience with a car rental company. When I rented a vehicle over the phone, I had to wait for them to find one when I got to the location. The real problem arose when a wheel trim fell off the car on my way home. I argued that it wasn't my fault - how could I have known it would fall off? The manager at first said they wouldn't charge me, but then they ended up making a claim against me and took money out of my account without asking. This kind of shady business isn't okay, and I'm really disappointed with their service.