trivago - Reviews and experiences

Woke up shivering on a road-trip stop — that’s how it started. We checked in late, the room felt damp and the thermostat did nothing. They handed us a little space heater, which yeah, warmed the place a bit but felt sketchy to leave on all night. I didn’t want to play with fire risk, so we kept it low and still slept with coats on. The sink was leaking — there was a bucket under it, gross but practical, you know? Surface dust, hair in the tub, that sort of thing. When we asked for a different room with actual heat, the clerk basically said this was the one we booked and offered an upgrade for extra money. Like someone actually lists “no heat” on purpose. We were stuck since we booked through a third party and didn’t get options at the desk. On the plus side, the shower eventually ran hot, so that saved the night a bit. Not excited to recommend the place or the booking route. Felt relieved when we left, honestly — glad we got a hot shower and got back on the road.