Ticketmaster - Reviews and experiences

I tell ya, I messed up typing in my email while trying to get my tickets, and boy was I frustrated. But you know what? The customer service rep, Cathy, she came through for me. She managed to find my tickets even with the wrong email I gave her. She was really helpful, and I was grateful for her getting everything sorted out in no time. It was a bit of a stress at the beginning, but thanks to Cathy, it all worked out in the end.

Hey, I made a mistake and booked tickets for James Blunt in Manchester instead of Leeds. I contacted the ticket service right away, and they were super helpful. They're giving me a refund which I should receive in a couple of days. The service was really great!

The service we got was top-notch - they kept us in the loop about the event and made it a breeze to snag tickets. And let's talk about Lucy Saggna, the opening act - she was unreal! Then James Blunt comes out and he just killed it with his tunes and jokes. Honestly, the whole night was a blast.

I sold some tickets on this platform not too long ago, and let me tell you, I was really let down by the payment process. I sold those tickets back in early May and was told I'd get my postage costs back. But guess what? I had to wait for weeks for that money to show up in my account. And on top of that, it took another 5-7 days for it to actually hit my account. I mean, come on! In this day and age, when we can do lightning-fast bank transfers, this kind of delay is just not cool.

As soon as I got the tickets, I figured out I couldn't make it cuz I had something else going on. Totally my bad. But, I gotta say, the customer service from the company was top-notch. They were so nice and actually gave me a refund for the tickets, even though it was my fault for not being able to go.

I ran into a problem trying to use a gift card on my order. It wasn't working and was about to expire. I really wanted to use it to help pay for my tickets. But, the Customer Service Agent I chatted with was super helpful. They were friendly and got the issue sorted out quickly. I was so relieved and thankful that they made sure I could use the gift card before it expired.

I had a bit of a hiccup with signing up for my email on the platform. I accidentally typed in the wrong email address, so the verification code was sent to the wrong place. It caused a bit of a mix-up, but luckily the customer service team fixed it right away. It's too bad that another customer with a similar name got caught up in the confusion too.