
Ticketmaster - Reviews and experiences
Nov 2023-May 2024
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Reviews (29)
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Refund request for cancelled concert
Refund request for cancelled concert
CancellationI was really happy with how fast customer service got back to me, whether it was through the chat on the app or by email. When I found out the concert I was going to got cancelled, they let me know about the new date right away. I asked for a refund and they took care of it on the spot. Everything went really smoothly and it was a stress-free experience.
About Ticketmaster
Ticktmaster is a prominent ticket sales and distribution company, catering primarily to the entertainment industry. Founded in 1976 in Arizona, United States, it has grown to become a key player in the global market for live event ticketing. The company serves as an intermediary between event organizers and consumers, offering tickets for concerts, sports events, theatre productions, and other live entertainment events. It utilizes an advanced online platform and network of retail outlets for ticket sales, while also providing venue management and ticketing technology solutions. Over the years, Ticketmaster has expanded its reach through acquisitions and partnerships, establishing a significant presence in numerous countries, including Canada. Ticketmaster's operations have been marked by innovations in ticketing technology and practices, although it has also faced criticism and legal challenges related to service fees, market competition, and consumer rights.
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Last update: November 29, 2024
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