
RaynaTours - Reviews and experiences
Sep 2021-Oct 2025
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Reviews (47)
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Good day, a few bumps
Good day, a few bumps
BookingI took the city tour late August and right away you notice the mix — promising service but a couple of hiccups. Booking was a bit fiddly on the site, confirmation came through but not super clear. Pickup was about 20 minutes late, which annoyed us at first, but the guide made up for it. He was patient, knew the stories, and kept offering water and snacks in the midday heat — small things that matter. He also took decent photos for the group, nothing staged, just helpful. Delivery of the actual tour content was solid, routes on time after that first delay. Customer service by the guide was really the highlight; the company’s admin could be smoother. Overall glad we went, felt safe and well looked-after, just wish the pre-trip info and pickup ran a bit cleaner.
About RaynaTours
Yes. Rayna Tours is a destination management company that was established in 2006 in Dubai, UAE. They specialize in providing travel services such as visa services, hotel bookings, tours and excursions, holiday packages, and international tour packages to various destinations. Rayna Tours offers personalized services to clients, aiming to enhance their travel experience by catering to individual travel needs. Their operations have expanded to serve a global clientele, offering comprehensive travel solutions.
Contact Information
ACICO Business Park Building, Office # 703, 704,705, Port Saeed Road, Deira, Behind Nissan Showroom, P. O. Box 111306, Dubai – UAE
111306 Dubai
U.A.E.
Categories RaynaTours
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Last update: October 31, 2025
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