Point.A Hotels

Point.A Hotels - Reviews and experiences

Average rating
6.0 /10
Based on 23 reviews
Nov 2023-May 2024
Star distribution
52x
44x
35x
28x
14x

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Reviews (23)

Hotel stay experience

Service

My recent stay at the hotel was so memorable and wonderful, eh. The folks at the front desk were super friendly and made sure I felt welcome right from the get-go. The rooms were not too expensive and super cozy and clean. I wish I had booked breakfast beforehand since I heard it's totally worth it. While waiting in the lobby, they even gave me a free cup of coffee, which was a nice touch. It really showed me their top-notch service and made my stay there stand out from other hotels, eh.

Customer experience at the hotel

Service

Let me tell you about my experience at this hotel - total chaos! As soon as I walked in, it was obvious that nobody knew what they were doing. The staff were blaming each other, nobody owning up to the mess that was going on. My daughter was basically stuck in Glasgow, scrambling to find somewhere else to stay because they wouldn't let her in. Completely unacceptable! Don't they understand the risk they were putting her in? This whole thing smells like discrimination, and it's just terrible. Is this how they treat people who are paying? Shameful.

Hotel stay experience

Service

During my recent hotel stay, I had some problems with the service. The reception staff was rude and not very helpful. Even when I talked to the duty manager, they didn't really listen to me. On the bright side, the rooms were mostly clean, but the shower wasn't great - there were pubic hairs left behind, which probably means it wasn't cleaned properly. Also, the toilet in the bar/breakfast area didn't have soap, which is a bit gross. I told the duty manager about it, but nothing was done quickly enough, which could be risky for everyone's health.

Corporate traveler review

Service

Hey there, just wanted to share that I've stayed at this place 4 times now. The rooms are a bit small, but they're always clean, comfortable, and priced just right. It's great for when I need to stay a few extra nights while traveling. I've been to fancy hotels and some not-so-great ones, but Point.A Hotels really hit the mark for me in terms of value and comfort. They're always my first choice. And the staff? Fantastic service every single time. I can't praise them enough.

Family night out

Service

My family and I had such a great time in the city recently! We went out for a delicious meal at a restaurant, caught a show at the theatre, and then decided to crash at a nearby hotel. Let me tell you, that hotel was spotless and so well taken care of, plus the bed was like sleeping on a cloud. The breakfast buffet was top-notch, way better than we expected, and the staff were just amazing - super friendly, always on the ball, and ready to lend a hand. All in all, it was a fantastic experience and I would totally recommend this hotel to anyone in need of a comfy and fun stay.

Quick stay

Service

The hotel was alright, but I gotta say, Emma's service was top-notch. Even after we checked out, she made sure to help us with our bags and was just so friendly and helpful. She really made our stay special.

Brief stay at a central hotel

Service

I just booked a quick little trip to a hotel downtown through a travel agency. The room was cozy, just had a bed and a bathroom. When we got there, this dude named Stephen was super nice and helpful, he even helped us out with stuff that had nothing to do with the hotel. The hotel location was awesome, close to cool stuff like the London eye and Big Ben, plus it was easy to get around the city using public transport.

Emergency room incident

Service

My daughter took a tumble on our first day at the hotel. The staff acted fast, calling an ambulance and blocking off our room until we figured out our next move. I decided to stick around for another couple of days, and knowing our room was safe was a huge weight off my shoulders during the crisis. The staff were so caring and sympathetic, always checking in on my daughter and helping me out with taxi calls. Their kindness and support really meant a lot as I shuttled back and forth to the hospital, and their words of comfort made a tough situation a bit more bearable. I'm really thankful for the wonderful people at the hotel who put in that extra touch of humanity.

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About Point.A Hotels

Point.A Hotels is a family-owned and operated business with a history rooted in hospitality. Starting from a humble B&B, the company has grown to offer hotel accommodation in various locations including Paddington, Shoreditch, Liverpool Street, Canary Wharf, Westminster, Edinburgh Haymarket, Glasgow, and Dublin. With a focus on providing genuine hospitality to all guests, Point.A Hotels strives to create a welcoming and comfortable experience for travelers. The rooms are meticulously designed with high-quality amenities such as Hypnos beds, mood lighting, walk-in power showers, and multi-channel smart TVs. The company values cleanliness and collaborates with external health and safety specialists to maintain high standards. Guests can enjoy free and unlimited WiFi, as well as control over room temperature with air conditioning. For those with feedback on their experiences, Point.A Hotels welcomes comments on their hospitality, amenities, booking process, and overall satisfaction during their stay. Please feel free to share your thoughts and improve our services.

Contact Information

80 Bath Street

G2 2en Glasgow

United Kingdom

📧 frontdesk.glasgow@pointahotels.com

☎ 0141 352 2650

🌐 pointahotels.com

Categories Point.A Hotels

Last update: November 29, 2024

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