Point.A Hotels - Reviews and experiences

I stayed at a hotel recently that really left me feeling out of breath. The room they called the 'sky room' felt more like a prison cell with no fresh air coming in from any windows. When the fire alarm sounded, I could feel how stuffy and cramped the room was without proper ventilation. And to add to the problems, the power outlets weren't working for two whole days until an electrician finally showed up. The staff wasn't helpful at all and didn't do anything to make my stay better, which made me feel even more stuck and frustrated. I suggest avoiding this place completely to save yourself the hassle.

Don't let the nice staff at check-in fool you, because when things go wrong, you're left to fend for yourself. My sister had a medical emergency and even after asking for clean sheets, they never bothered to change them. And to make matters worse, on the last day, I discovered my side of the sheet had old urine stains that were hidden under the pillow. I wouldn't recommend the Kings Cross location unless you enjoy sleeping on unclean bedding.

My recent stay at the hotel was not good. When I got home, I saw that I had been bitten many times on my arms, legs, and back by bed bugs or dust mites. I contacted customer service over a week ago with pictures of the bites, but I haven't heard back from them. They have also been deleting my comments on social media and taking down my negative reviews. It's frustrating to see them not taking my concerns seriously and trying to hide the problem, especially when they probably know about it.

The hotel room was so tiny, we could barely move around. The double bed was squished against the wall, making it a real struggle to get in and out. The mattress was all lumpy and uncomfortable, so we didn't get much sleep at all. We asked for extra pillows for our second night, but at first they said they didn't have any. Thankfully, another staff member came through and gave us the pillows without any trouble. It was so frustrating and not cool to get such inconsistent service.<br>And to top it off, the price we paid for the room was way too much, especially since breakfast wasn't even included. They didn't even have free tea or coffee, which just made us feel even more ripped off. The only good thing was that the hotel was in a good spot for our plans. But honestly, we couldn't wait to get out of there and forget about this letdown of an experience.

The room was so small and cramped, there wasn't even a window and not enough room for any furniture, except for pull-down shelves. The fan was broken, making it feel even more tight and stifling. My daughter said it felt like a coffin, so we left right away and found another hotel to stay in. I won't be giving this hotel chain any more of my money, that room was the worst I've ever stayed in!

The room and bathroom were so small, like, super cramped and feelin' all claustrophobic. No windows made it even more tight in there. The bed sheets were all stained, and the pillow smelled musty. And the breakfast choices were seriously limited, with eggs that were cold and overcooked.

That was a terrible experience! I booked 3 nights and I couldn't believe how they could call those tiny, dark basement rooms hotel rooms! There was no option to upgrade either. My vacation was almost ruined before it even began, the idea of spending 3 nights in a room that felt like a prison cell made my claustrophobia kick in. I couldn't stand the thought of spending even one night in that tiny space! Every night we had to sleep with the door wide open, and on our last night, we were woken up 3 times by a super loud siren alarm because there wasn't enough oxygen in the room, even with the door open. I'll never recommend this place to anyone. It totally ruined the vacation I had been so excited for!

My recent experience at this hotel was really disappointing. The room was super dirty, the staff wasn't helpful at all, and the whole vibe was just off-putting. I wouldn't suggest this hotel to anyone wanting a comfy and secure stay.